Manager, Operations – Equal Employment Opportunity (EEO)

NYCSCA • Queens, KY

135d • $91,193 - $120,000

About The Position

The New York City School Construction Authority (SCA) seeks a full-time Manager, Operations in the Equal Employment Opportunity (EEO) Office. Reporting directly to the Director of EEO, the successful candidate will: conduct confidential investigations of alleged EEO violations; process reasonable accommodation requests; deliver training to staff; assist in the development of EEO statistics and reports; and provide support on employment matters. The successful candidate will provide day-to-day management support, and work closely with the Office of General Counsel and Human Resources.

Requirements

• 5+ years of experience in EEO, employment law, reasonable accommodations and/or related fields.
• JD from an accredited law school a plus.
• Strong written and verbal communication skills.
• Current understanding of federal, state, and local employment and civil service laws required.
• Demonstrated ability to work with a diverse constituency, and to present, influence, negotiate, and effectively coach employees to use best practices for maximum effectiveness.
• Ability to work independently and respond to time-sensitive issues.
• Public service, government, or non-profit employment experience.
• Background in mediation or alternative dispute resolution.

Responsibilities

• Conduct confidential internal investigations into claims of EEO discrimination, harassment, and retaliation.
• Conduct thorough intake interviews regarding potential EEO violations, provide guidance on complaint procedures, and draft initial summaries.
• Strategically plan investigations with clear timelines and appropriate benchmarks.
• Obtain and evaluate evidence, including party interviews, in a thorough and timely manner.
• Maintain accurate and up-to-date files with all activity, correspondence, investigation reports, evidence, and memoranda.
• Draft final reports summarizing investigative steps, findings, conclusions, and recommendations.
• Maintain log of all EEO cases.
• Process reasonable accommodation requests from employees and contingent staff.
• Ensure effective communication between applicants or employees and the EEO Office at every stage of the request and throughout the reasonable accommodation process.
• Evaluate reasonable accommodation requests in accordance with the SCA’s policies, including reviewing requests and supporting documentation.
• Maintain log of all reasonable accommodation requests.
• Liaise with staffing agencies to handle reasonable accommodation requests from contingent staff.
• Assist in developing training materials on EEO, Sexual Harassment, and Reasonable Accommodations.
• Conduct in-person trainings to a staff of 900+ employees, effectively conveying information that reflects the SCA’s EEO policies and procedures.
• Assist with scheduling and tracking data related to trainings.
• Gather and analyze statistical information to identify trends in employment practices, discrimination claims, and workforce demographics.
• Assist in developing proactive strategies to address potential issues and improve organizational practices.

Benefits

• Medical (100% employer paid for basic coverage available)
• Prescription drug option
• Dental and Vision coverage
• NYC Qualified Pension Plan
• Optional Retirement Savings Plans including 401K, 457 and IRA options
• Transit Check Program
• Public Loan Forgiveness Program
• Competitive paid time off (PTO) benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees