Manager- Facilities and Operations - Urban Youth Academy

Kansas City Royals•Kansas City, MO

4d•Onsite

About The Position

The Kansas City MLB Urban Youth Academy is a nonprofit organization with the mission to empower Kansas’s City’s youth through baseball, softball, academic and social opportunities to be the leaders of tomorrow. This position is housed at the Urban Youth Academy (UYA) and is responsible for overseeing the daily operations and maintenance of the Urban Youth Academy facility to ensure a safe, functional, and premier environment for all participants, coaches, and guests The Manager leads all aspects of field and facility care, maintaining high‑quality playing surfaces and operational standards that support safe, reliable, and professional programming. This role oversees day‑to-day operations, field preparation, and facility systems to ensure year‑round readiness for practices, games, events, and activities.

Requirements

Associate’s or Bachelor’s degree is preferred, or equivalent combination of education and work experience.
Strong background in facilities management, preparation, and maintenance.
Experience with machine maintenance and upkeep (I.e., gator, mowers, infield rake and handheld equipment)
Ability to troubleshoot in certain areas for repairs and maintenance issue.
Strong written and oral communication skills.
Strong interpersonal skills to communicate with other departments, personnel, clients, etc.
Qualified candidates must possess superior organizational skills and be able to function in a fast-paced, multi-task setting.
Ability to work a flexible schedule including but not limited to nights, weekends, and holidays.
Duties require intern to stand for extended periods of time, walk long distances, climb up/downstairs, stoop, kneel, crouch, or sit and must lift and/or move up to 50lbs.
Dynamic, time-sensitive environment

Nice To Haves

Experience in the sports and entertainment industry highly preferred.
Game-day experience highly preferred.

Responsibilities

Lead all daily operations and facility functions at the Urban Youth Academy.
Maintain a consistent on-site presence to ensure safety, readiness, and operational efficiency.
Set and model expectations for professionalism, excellence, and accountability appropriate to a world-class athletics facility.
Communicate and collaborate effectively with internal teams, community partners, and external organizations to support smooth facility operations.
Direct all field and grounds maintenance operations across the Urban Youth Academy complex.
Oversee daily field setup and teardown to support practices, games, events, and programming.
Manage all aspects of field preparation, including:
Synthetic turf fields, mounds, bullpens, and batting cages
Natural dirt infields and bullpens
Infield tarp placement and removal
Clay repair, dragging, watering, lining, and painting
Ensure fields are maintained at a safe, professional, and high-quality standard year-round.
Lead game preparation and execution for all UYA fields, including pre-game, in-game, and post-game field readiness.
Ensure compliance with applicable NCAA Division I standards for natural dirt field preparation when required.
Oversee the functionality and readiness of all game-day infrastructure, including the press box and related operational systems.
Ensure full facility readiness for all programs, practices, games, rentals, and special events.
Oversee facility cleanliness, organization, and infrastructure standards across the complex.
Ensure locker rooms and shared spaces are professional in appearance and fully prepared for teams and officials.
Oversee operational equipment and systems, including game‑day tools, technology, and press box functionality.
Manage organizational storage, including on‑site and off‑site locations, ensuring efficient systems and inventory accuracy.
Identify and recommend facility repairs, upgrades, and capital improvement needs.
Develop and implement operational procedures, preventive maintenance systems, and facility standards.
Conduct daily facility walkthroughs to identify and address operational needs.
Maintain a comprehensive maintenance schedule for all fields, equipment, and facility systems.
Oversee the game‑day management system to ensure a professional UYA presence and experience.
Hire, train, schedule, and supervise seasonal facility staff, ensuring accountability to UYA and MLB standards.
Provide supervision, evaluation, and performance oversight of seasonal facility staff.
Support the internship program by identifying operational needs and aligning intern responsibilities appropriately.
Oversee daily logistical operations and maintain prompt, regular attendance.
Perform other duties as assigned to support UYA operations and facility excellence.