Manager, Operations 2nd shift

Insight • Hanover Park, IL

181d

About The Position

Management of employees to ensure operational expectations are met for Insight's internal and external customers. Overall supervision includes proper planning, forecasting, training and operational efficiency with regards to employee utilization, logistical processes and employee administrative functions. Responsible for building and maintaining positive relationships within Insight and its partners and clients. Teammate will follow all Insight policies and procedures. Each person is accountable for meeting or exceeding individual and / or departmental metrics.

Requirements

• Bachelor's degree from four-year college or university
• Minimum of 3 years related operations experience and/or training
• Equivalent combination of education and experience
• Previous experience in supervising teammates to ensure completion of responsibilities

Nice To Haves

• Ability to lead a team of personnel by providing leadership, assistance and advice
• Knowledge of SAP for the day-to-day management of resource management, time reporting and expense reporting
• Exceptional verbal and interpersonal skills required
• Possession of strong analytical skills
• Ability to multitask and balance multiple priorities
• Excellent time management skills
• Demonstrated leadership ability and teamwork
• Strong computer skills

Responsibilities

• Develops warehouse operations systems by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping
• Meets warehouse operations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
• Client focus communications and managing up with details on important situations within the business
• Develops warehouse operations improvements by analyzing process workflow, manning and space requirements, and equipment layout, implementing changes
• Responsible for metric and SLA adherence reporting to all levels of the organization
• Reports all business activities to accurately measure business trends to management for sounds business decisions
• Responsible for driving operational efficiencies by constantly evaluating processes, procedures and systems.
• Maintains open lines of communication with other departments to ensure confidence and enhance the relationships within Insight
• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures
• Identifying process improvement opportunities and creating a plan to implement
• Represents Insight in a professional and business-like manner and communicates effectively with Insight associates and their customers
• Issuing of daily, monthly and quarterly reports
• Teammate development
• Some travel required
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees