Manager Operational Excellence-1

Circle K Stores-posted 3 months ago
Charlotte, NC
5,001-10,000 employees
Food and Beverage Retailers
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The position involves coordinating and managing new program roll-outs, ensuring compliance with budgets, and conducting training for new programs that affect operations. The role requires collaboration with various departments to ensure timely delivery of supplies and materials, as well as overseeing store auditing processes. The individual will also provide analysis of reports related to store performance and operational excellence, and maintain communication regarding program changes. The job demands a professional image and the ability to perform multiple tasks in a fast-paced environment.

  • Coordinates, schedules new program roll-outs and manages roll-out teams.
  • Collaborates with other departments to ensure timely ordering and delivery of needed supplies, materials for efficient roll-outs.
  • Maintains budget compliance of roll-outs through review and approval of invoicing.
  • Ensures training compliance and completion through CBTs and by conducting training classes for new programs that affect operations.
  • Conducts routine training meetings for management.
  • Oversees the BU's store auditing processes by reviewing store audits completed by the auditing team.
  • Audits locations that fail two consecutive Operational Excellence audits.
  • Conducts random Operational Excellence audits and ensures Aims 4 audits are completed annually by the auditing team.
  • Provides analysis of various reports including, but not limited to: store's P&Ls, audits, and budgets.
  • Ensures delivery of routine communication on Operational Excellence programs including any changes.
  • Attends Annual Summit for new programs, roll-outs, and to exchange knowledge of best practices.
  • Adheres to the company operating policy of Legal, Ethical and Moral practices.
  • Performs multiple tasks in a fast-paced and detail-oriented environment.
  • Maintains a professional and supportive image among subordinates and supervisors.
  • Enhances professional and technical knowledge by attending educational workshops; reading professional publications; establishing personal networks; or participating in professional societies.
  • Performs other duties as assigned and deemed necessary.
  • Bachelor's Degree in business, or related field preferred.
  • Three to five years of retail business experience in multi-site leadership or more preferred; including minimum of two years of management responsibility.
  • Demonstrated leadership ability, significant operations and marketing knowledge, effective communication skills.
  • Self-directed, self-motivated and an advocate of Operational Excellence.
  • Ability to communicate (orally and in writing) in English.
  • Ability to present in meetings and conduct training.
  • Ability to supervise and manage the functions related to employees on roll-out teams.
  • Expertise with Microsoft Outlook, Excel, Power Point, and Word preferred.
  • Ability to travel.
  • A current valid driver's license is required to operate a company vehicle.
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