Manager Onboarding

The Home Depot

93d

About The Position

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Manage Services operations processes for specific area(s) of responsibility and manage projects focusing on sales enablement processes that support the needs of the business. Provide input and resources, partnering within the Operations Strategy Team and other partners to drive major process improvement initiatives for Home Depot.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• 3 years of sales or process management in related area.
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Nice To Haves

• Novice SQL/GBQ skills.
• Certified Project Management Professional (PMP).
• Prior experience in a consulting and/or project management role within a corporate environment preferred.
• Strong analytical skills and business acumen.
• Demonstrated ability to collaborate and work effectively with cross-functional teams and associates in SSC and field roles.

Responsibilities

• Develop and implement changes that improve overall services operations processes that are likely to add value to the organization’s bottom line.
• Manage day to day processes related to their areas of responsibility.
• Create and maintain project work plans.
• Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/business, competitive landscape, consumer data for area of expertise.
• Communicate effectively and build strong, effective partnerships with the field/service providers and throughout The Home Depot.
• Maintain knowledge base regarding specific operations and processes within store operations.
• Manage issues and roadblocks that arise related to their area of responsibility.
• Provide guidance and training specific to area of expertise.
• Respond proactively to unanticipated field and service provider needs arising out of a variety of inputs.

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees