Manager On Duty (on-call)

HealthFitness • Beaumont, TX

97d • $10 - $12

About The Position

HealthFitness is looking for a Shift Manager / Manager on Duty to work on a collaborative team and assist with the fitness center oversight at our on-campus client site in Beaumont, Texas. This is an on-call / substitute position, working on an as needed basis covering when regular staff members are unable to work. Serve as manager on duty and be a part of a collaborative team assisting with the facility oversight alongside the Management Team. At times, serves as acting manager, and will be responsible for the operations of the facility in its entirety including shift accountability.

Requirements

• High school diploma or GED.
• 2+ years of in person customer service experience required.
• Adult CPR/AED and First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.
• Strong interpersonal and accountability skills.
• Basic computer and point of sale systems knowledge.
• Ability to navigate electronic onboarding and timecard systems required.
• Applicants must meet hiring requirements including but not limited to pre-employment drug test.

Responsibilities

• Greeting, checking in, and assisting customers.
• Provide program information services and membership information.
• Assists front desk team.
• Hourly facility walk-thru rounds to assess safety and cleanliness.
• Periodic inventory checks of recreation, concessions, and proshop equipment and merchandise.
• Efficiently responds to client and participant requests, comments, or concerns and brings issues to a timely and appropriate resolution.
• In an emergency, will lead/manage incidents and complete incident reports as needed.
• Maintains and updates participant and facility policies as appropriate.
• Educates participants on policies and procedures.
• Opening and closing duties depending on shift hours.
• Helps with all member service desk administration and processes including phones and membership enrollments.
• Participates in internal programs, special events, and membership drives.
• Collects membership fees and performs related recordkeeping.
• Other duties as needed/assigned.

Benefits

• Variety of health and financial benefits.
• Competitive pay.
• Personal and professional support.
• Training and development.
• Flexible employment opportunities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees