Manager, Omni-Channel Commercialization

PayPal•San Jose, CA

About The Position

Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships. Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities. Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value. Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities. Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions — ensuring the technical design and implementation align with growth, commercial, and customer experience objectives Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making. Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners. Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance. Implement hands-on execution coordination of local and global cross functional initiatives. Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy Collaborate and define priorities based on global commercial product strategy Research new opportunities and establish and negotiate new partnerships Engage with ongoing partners regularly, improving relationships and operational efficiencies Direct, set, and define customized market/regional specific product and technology strategies Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures Set strategic direction and roadmap to enhance product experience and business metrics Lead technical discovery with prospect engineering and payments teams. Understand their architecture, pain points, and integration requirements. Design PSP solutions tailored to each client's needs. Translate technical requirements into specific configurations, pricing structures, and implementation approaches. Partner with Account Managers throughout the sales cycle. They own the relationship; you own the technical win. Clear handoffs, shared accountability. Know what Adyen offers. Know where Stripe falls short. Build compelling differentiation for each deal. Compress deal cycles through specialized expertise. Generalist sellers take 90+ days on complex PSP deals. Your target is 45-60 days. Provide market feedback to Product. You're closest to what prospects actually need. Surface gaps, validate roadmap priorities, and inform competitive positioning.

Requirements

5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience.

Responsibilities

Drive revenue growth and global market expansion by identifying and cultivating strategic partnerships, channels, and opportunities
Lead the negotiation with external partners and engage cross-functional support colleagues to ensure the successful delivery of solutions for large complex partnerships.
Shape long-term commercial strategy by assessing market dynamics, competitive positioning, and partnership performance to prioritize high-impact growth opportunities.
Establish scalable partnership frameworks and operating models that streamline execution, enhance collaboration across teams, and ensure consistent delivery of partner value.
Align product and business levers (such as pricing and FX) to maximize revenue and market expansion opportunities.
Partner cross-functionally with Product, Design, and Research teams to translate business priorities into scalable solutions — ensuring the technical design and implementation align with growth, commercial, and customer experience objectives
Represent the end customer on an ongoing basis and use this knowledge to drive effective prioritization and decision-making.
Collaborate and influence product outcomes in a matrix organization with multiple stakeholders such as Engineering, Operations, Risk, Legal, Sales, Business Development, Marketing, Finance, and Banking Partners.
Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance.
Implement hands-on execution coordination of local and global cross functional initiatives.
Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy
Collaborate and define priorities based on global commercial product strategy
Research new opportunities and establish and negotiate new partnerships
Engage with ongoing partners regularly, improving relationships and operational efficiencies
Direct, set, and define customized market/regional specific product and technology strategies
Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures
Set strategic direction and roadmap to enhance product experience and business metrics
Lead technical discovery with prospect engineering and payments teams. Understand their architecture, pain points, and integration requirements.
Design PSP solutions tailored to each client's needs.
Translate technical requirements into specific configurations, pricing structures, and implementation approaches.
Partner with Account Managers throughout the sales cycle. They own the relationship; you own the technical win. Clear handoffs, shared accountability.
Know what Adyen offers. Know where Stripe falls short. Build compelling differentiation for each deal.
Compress deal cycles through specialized expertise. Generalist sellers take 90+ days on complex PSP deals. Your target is 45-60 days.
Provide market feedback to Product. You're closest to what prospects actually need. Surface gaps, validate roadmap priorities, and inform competitive positioning.