Manager, Office (Parent Information Center)

The School District of Lee County•Fort Myers, FL

7h•$25

About The Position

Coordinate and supervise staff in the Parent Information Center to ensure customer-focused, consistent implementation of the District’s student assignment process in the absence of, or at the direction of, the director. Complete administrative assignments as requested by the director to support the overall administration of the department. Develop written communications materials to support the District’s school selection and student assignment system. Supervise staff to ensure proper implementation of the student assignment plan. Maintain a comprehensive knowledge of Lee County schools to ensure that complete and accurate descriptions of available programs are communicated to staff and the community. Supervise training of new employees and staff training regarding the student assignment plan. Determine approval or disapproval of Level I Student Assignment Waivers. Determine and implement activities, accomplishments, staff requirements, and allocations of resources for the Parent Information Center. Work with the director to ensure staff development of all school-based information specialists and other school-based staff as appropriate. In conjunction with the director, interview and hire appropriate department staff. In conjunction with the director, evaluate Parent Information Center staff. Confer with appropriate personnel to outline plans for the Parent Information Center using suitable resources and scope of authority. Prepare progress reports of activity at the Parent Information Center. Develop and implement methods and procedures for monitoring registrations, transfers, and re-enrolls. Organize and oversee training of support staff regarding policies affecting student assignment. Verify that work assigned is completed according to the student assignment plan. Oversee activities to ensure accuracy, completeness, and quality of all processes. Maintain a complete and systematic set of records of all financial transactions. Follow District policies and procedures on financial transactions and procedure compliance and accountability. Coordinate information and assignments with schools and departments. Coordinate reporting of staff absences and scheduling of vacations. Ensure that Lee County Health Department immunization requirements for student registration are met by the department. Revised: 07/27/23

Requirements

Associate’s degree from an accredited institution.
One (1) year of supervisory experience of staff, projects, and budgets.
Clear and concise oral and written communication skills
Organizational and management skills.
Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment.
Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
Ability to professionally and effectively respond to customer needs and requests for service or assistance.

Nice To Haves

Bachelor’s degree in business administration or related field.
Three (3) years of supervisory experience of staff, projects, and budgets.
Relevant work experience or education may be substituted to satisfy minimum qualifications.

Responsibilities

Coordinate and supervise staff in the Parent Information Center to ensure customer-focused, consistent implementation of the District’s student assignment process in the absence of, or at the direction of, the director.
Complete administrative assignments as requested by the director to support the overall administration of the department.
Develop written communications materials to support the District’s school selection and student assignment system.
Supervise staff to ensure proper implementation of the student assignment plan.
Maintain a comprehensive knowledge of Lee County schools to ensure that complete and accurate descriptions of available programs are communicated to staff and the community.
Supervise training of new employees and staff training regarding the student assignment plan.
Determine approval or disapproval of Level I Student Assignment Waivers.
Determine and implement activities, accomplishments, staff requirements, and allocations of resources for the Parent Information Center.
Work with the director to ensure staff development of all school-based information specialists and other school-based staff as appropriate.
In conjunction with the director, interview and hire appropriate department staff.
In conjunction with the director, evaluate Parent Information Center staff.
Confer with appropriate personnel to outline plans for the Parent Information Center using suitable resources and scope of authority.
Prepare progress reports of activity at the Parent Information Center.
Develop and implement methods and procedures for monitoring registrations, transfers, and re-enrolls.
Organize and oversee training of support staff regarding policies affecting student assignment.
Verify that work assigned is completed according to the student assignment plan.
Oversee activities to ensure accuracy, completeness, and quality of all processes.
Maintain a complete and systematic set of records of all financial transactions.
Follow District policies and procedures on financial transactions and procedure compliance and accountability.
Coordinate information and assignments with schools and departments.
Coordinate reporting of staff absences and scheduling of vacations.
Ensure that Lee County Health Department immunization requirements for student registration are met by the department.