Manager of Youth Services(COMS or TSVI)

LIGHTHOUSE CENTRAL FLORIDA INC • Orlando, FL

118d • $75,000 - $75,000

About The Position

At Lighthouse Central Florida, we believe in creating pathways to independence, dignity, and purpose for people of all ages. Every day, our team empowers children, adults, and families to navigate life with confidence through rehabilitation, education, and community connection. As a Manager of Youth Services, you’ll lead a team dedicated to transforming lives across Central Florida. We seek a Manager of Youth Services who will oversee the organization’s youth vision rehabilitation programs and ensure services are innovative, efficient, and effective in meeting the needs of individuals with visual impairments. This position will be a member of the Program Leadership Team, fostering and developing a collaborative team environment that focuses resources on each client’s and family’s ability to achieve their programmatic goals. Responsibilities include leadership, team building/supervision, direct service, program development, quality and improvement, and resource management.

Requirements

• Bachelor’s Degree required, with an emphasis in visual disabilities, or related field; Master's Degree in a vision-related field preferred.
• Minimum of two years of experience working with individuals with visual impairments required.
• A minimum of one current certification is required: TSVI, ACVREP COMS, ACVREP CATIS, ACVREP CVRT, or ACVREP CLVT.
• Intermediate knowledge of database applications.
• Possess excellent internal and external customer service skills.
• Ability to triage for service delivery.
• Possess knowledge of community and blindness resources.
• Ability to interpret eye reports to determine eligibility for services.
• Possess a working knowledge of MS Word, Excel, Internet, and Outlook.
• Possess effective organizational and time management skills with attention to detail.
• Ability to establish and maintain effective working relationships with co-workers, management, business professionals, civic organizations, private corporations, and the general public.
• Ability to project a positive, compassionate image to the public.

Responsibilities

• Model and champion all Lighthouse Central Florida’s core values.
• Provide direct supervision, coaching, and performance management for a multidisciplinary team of instructors and support staff.
• Foster a culture of accountability, continuous improvement, and inclusive teamwork.
• Inspire, recruit, and equip a high-performing team through targeted training and ongoing development.
• Contribute to long-range planning and cross-functional collaboration to ensure Lighthouse’s youth services remain responsive, scalable, and aligned with industry trends and community needs.
• Successfully manage the contracts, reporting, and quality assurance for the Early Intervention (0-5), Children’s (5-13), and Transition (14-21) programs.
• Participate in the development of strategic and operational plans.
• Establish performance goals and service standards for all areas supervised.
• Ensure staff enter data in the client management system, maintain service notes, and generate reports.
• Lead the development and consistent implementation of written procedures for the delivery of services.
• Monitor and implement the delivery of services based on best practices established by professional experts, personal experience, current research, and statistical data.
• Collaborate with the Marketing and Fund Development team to identify, vet, develop, implement, and monitor program grants and contracts.
• Work with the Vice President of Program Services in the development of the LCF annual operational budget for our Youth Programs.
• Manage ongoing expenses in assigned areas to operate within the approved budget.
• Conduct developmental assessments and functional vision evaluations to establish Individual Service Plans.
• Provide home, community, and center-based instruction as appropriate to the needs of the client.
• Work cooperatively with the Division of Blind Services and other funding entities.
• Complete required reports to document each client’s progress.
• Ensure the confidentiality of client records in accordance with accreditation requirements and state and federal laws/regulations.

Benefits

• Full Time position
• Salary of $75,000 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees