Manager of Unit Acquisition

Inhabit Iq•Knoxville, TN

16h•Hybrid

About The Position

About Inhabit Inhabit operates a unique collective of tech forward companies serving the residential, commercial, and short-term rental industries. Our team members deliver best in class software solutions and services while fostering innovation and collaboration with business leaders and industry experts. Inhabit believes that property managers are central to the success of the residential and short term rental markets and delivers products built to empower them, their investors, and communities. Come help build the company you want to Inhabit. To learn more, visit inhabit.com . About iTrip iTrip by Inhabit is an international, short term rental property management franchisor widely recognized as a leader in the space. The company was established in 2008. We blend a combination of a high tech approach to marketing, sales, and revenue management to support our franchisees who provide a high touch level of service for our property owners and rental guests. We are nationally marketed and locally owned, so our owners get the most eyes on their units and are cared for by the people who live in the same neighborhoods. Job Description The Manager of Unit Acquisition is responsible for executing iTrip’s unit acquisition strategy across assigned franchise markets by working directly with franchisees to improve owner lead conversion and portfolio growth. This role is highly hands on and serves as a front line coach and performance partner to franchise owners and operations teams. The Manager supports franchise adoption of unit acquisition tools, processes, and best practices—including iTrip’s current acquisition platform partners—and partners closely with the Director of Unit Acquisition to translate strategy, KPIs, and playbooks into measurable unit growth. Success in this role is defined by improved franchisee conversion performance, stronger acquisition discipline, and increased managed units.

Requirements

3 to 5+ years of experience in short term rental unit acquisition, property management growth, or owner facing sales.
Direct experience working homeowner leads and influencing or closing short term rental management agreements.
Demonstrated ability to coach others on sales or acquisition best practices.
Strong working knowledge of CRMs, lead management systems, and performance dashboards.
Analytical mindset with the ability to diagnose acquisition problems using data.
Strong communication skills with the ability to influence without authority.
Experience in a franchise, multi location, or distributed business model.

Nice To Haves

Prior experience supporting or onboarding field operators (e.g., owners, GMs, market leaders).
Familiarity with STR acquisition platforms, inbound lead sourcing, or SaaS enabled sales workflows.

Responsibilities

Work directly with assigned franchisees to improve owner acquisition performance and managed unit growth.
Serve as a day to day acquisition coach, advising franchisees on response time, follow up strategy, owner messaging, competitive positioning, and sales discipline.
Review acquisition pipelines with franchisees, identify gaps, and recommend tactical improvements to increase conversion.
Support franchisees in adapting acquisition strategies to their local market conditions and competitive dynamics.
Support franchise adoption and effective usage of iTrip’s unit acquisition tools and platforms, including current primary solutions such as Rentalz, in alignment with Director led strategy.
Ensure franchisees follow best practices for lead handling, CRM workflow, and data entry to maintain high quality reporting.
Troubleshoot adoption challenges and escalate systemic issues to the Director of Unit Acquisition.
Reinforce consistency in how acquisition tools are used across markets.
Track franchisee acquisition KPIs including lead response time, outreach activity, follow ups, conversion rates, and net unit growth.
Conduct regular performance reviews with franchisees and Success Managers focused on acquisition outcomes.
Identify underperforming markets and execute targeted coaching and improvement plans.
Share acquisition insights, trends, and success stories with the Director of Unit Acquisition.