Manager of Transportation Services
About The Position
As one of the world’s largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers. We consider all our warehouses to be systematic and operate with a customer-centric mentality. To deliver on our promise to customers, we rely on exceptionally talented, bright, and committed people. We cultivate and embrace a diverse employee population. We recognize that people with diverse backgrounds, experiences and perspectives fuel our growth and enrich our global culture. The Manager of Transportation Services at McLane Global will be responsible for managing all day-to-day transportation operations, ensuring seamless execution across all transportation modes (LTL, FTL, intermodal, expedited, and drayage). This leader will drive operational efficiency, develop process improvements, and oversee key performance metrics to support our continued growth.
Requirements
- 5+ years of experience in transportation, logistics, or 3PL transportation operations, with a proven track record in leadership roles.
- Strong knowledge of multimodal transportation, including brokerage processes and regulations.
- Strong experience in TL pricing and carrier management
- Proficiency in Microsoft Excel (pivot tables, VLOOKUP, data visualization,reporting automation) and experience with TMS platforms, Power BI, or other analytics tools.
- Expertise in logistics technology, TMS platforms, and real-time tracking solutions.
- Strong analytical skills, problem-solving abilities, and a results-driven mindset.
- Excellent communication, negotiation, and leadership skills.
Nice To Haves
- Experience in 3PL transportation operations is preferred
- Experience in scaling operations
Responsibilities
- Operational Oversight: Manage daily transportation services operations, ensuring efficiency, compliance, and profitability.
- Multimodal Expertise: Oversee all transportation modes, including truckload, less-than-truckload, intermodal, expedited, and drayage.
- Leadership & Team Development: Recruit, train, and mentor a high-performing team of logistics professionals.
- Carrier & Customer Relations: Strengthen carrier partnerships and drive customer satisfaction through exceptional service execution.
- TL pricing and carrier management: Develop and execute pricing strategies for truckload (TL) shipments, ensuring competitive and profitable rates. Collaborate with internal teams to align pricing strategies with operational efficiency and customer needs.
- Process Improvement: Implement best practices, enhance workflows, and optimize operational strategies.
- Key Reporting & Analytics Responsibilities: Track and analyze key performance indicators (KPIs) such as on-time delivery rates, carrier performance, cost per mile, margin per load, and customer satisfaction scores. Use data to drive improvements in efficiency, profitability, and service quality. Generate daily, weekly, and monthly reports on load volume, mode utilization, and revenue performance. Monitor real-time tracking and exception reports to proactively manage delays or disruptions.
Benefits
- Competitive base compensation
- Full Benefits including Medical, Dental and Vision effective on the first day of employment
- 401(k) with Employer Match (quarterly enrollment)
- Paid Holidays (no waiting period to receive holiday pay)
- Paid vacation, personal, and sick days effective on first day of employment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
51-100 employees
