The Manager of Support Services will provide leadership, direction, and management oversight for continuous improvement of the standard EVS operating model within the facility, including ESD, Laundry, and Transport. Provides staff leadership and makes sound business decisions in support of the hospital’s mission and vision. Demonstrates leadership by providing an optimal environment for patient care, safety, service, and value. Manages the day-to-day operations of the department and ensures a consistently high level of cleanliness and aesthetics to patients, visitors, and staff. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect and Excellence, as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate In addition, our leaders will demonstrate an aptitude for: Ensure Accountability and Build Effective Teams Drive Vision and Purpose and Optimize Work Processes By applying core and leadership competencies, leaders help Brown University Health achieve its strategic goals.