Manager of Store Operations

Hy-Vee, Inc. • Lakeville, MN

89d • $41,600 - $71,500

About The Position

The Manager of Store Operations supports the Store Director in overseeing daily operations, ensuring excellent customer service, efficient workflows, and the achievement of sales and operational goals. This role involves leading and developing employees, maintaining high standards of performance, and stepping in for the Store Director when necessary. Responsible for perpetuating the fundamental values of the Hy-Vee culture, which includes honesty, integrity, friendliness, caring for customers and employees, demonstrating sincerity, respect, and high levels of ethics and morals.

Requirements

• High School or equivalent experience.
• Over five years of similar or related managerial experience.
• Ability to use logical or scientific thinking to solve problems.
• Ability to perform arithmetic, algebraic, and geometric calculations.
• Ability to report, write, or edit articles for publication.
• Ability to prepare and deliver presentations.

Nice To Haves

• Dale Carnegie training.
• Experience in a grocery or retail environment.

Responsibilities

• Assist the District Store Director or Store Director and Assistant Store Director or Store Manager in supervising and directing all store employees.
• Provide coaching, training, and development opportunities for employees.
• Handle employee relations issues, including conflict resolution.
• Act as a role model for excellent customer service and teamwork.
• Maintain a positive attitude and create an environment that nurtures positive employee morale.
• Provide prompt, efficient, and friendly customer service.
• Assist in managing store operations, including opening and closing procedures, scheduling, and inventory control.
• Coordinate and oversee daily workflows to maximize productivity and efficiency.
• Ensure all equipment and store systems are functioning properly.
• Collaborate with the Store Director to develop and implement strategies for growth and efficiency.
• Coordinate and participate in the recruiting, hiring, orientation, and training of store employees.
• Assist in determining the appropriate balance between customer service and cost of labor.
• Help develop pricing structure and merchandising to meet established goals.
• Assist department heads to develop appropriate criteria to meet their individual department goals.
• Support the execution of promotional strategies and seasonal displays.
• Represent the company in a positive manner and participate in community activities.
• Help ensure the store’s procedures are in place regarding safeguarding of financial assets.
• Monitor and maintain compliance with company policies, procedures, and applicable regulations.

Benefits

• 401k
• health insurance
• dental insurance
• vision insurance
• paid holidays
• employee discount programs
• tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees