Manager of Software Support
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Tyler Technologies, Inc. is looking for a Manager of Software Support in North Logan, UT at 3065 North 200 West, Suite 200, North Logan, UT 84241. Job duties include: Design, develop, maintain, and support multiple legacy applications for functionality, security, and end-of-life procedures based on requirements from the product and operation teams. Support migration of company applications from the on-premises Windows infrastructure and Oracle Cloud Linux infrastructure, resolve all application-related issues, and provide support for application maintenance and deployment activity. Design and develop automated monitors and processor simulators in accordance with product team requirements. Analyze and architect Oracle Cloud Infrastructure's API Gateway and other cloud functionalities. Design and develop alternative integration services for acquiring and instant bank transfer vaulting, and Interactive Voice Response (IVR) flows and integrations. Manage Amazon Web Services (AWS) environments. Produce ad-hoc reports and data retrieval from logs and databases. Design and develop internal web-based applications and the company's card studio application. Conduct production incident troubleshooting, analysis, and migration. Perform reverse engineering and update aged applications using decompliers to retrieve source code from the binary and make code changes to resolve any incompatibilities. Coordinate and communicate with customers on product integration, support, and advanced troubleshooting. The position allows remote work three days per week and reports to the company office at 3065 North 200 West, Suite 200, North Logan, Utah 84241.
