Manager of Software Engineering

JPMorgan Chase-posted 3 months ago
Full-time • Manager
Columbus, OH
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As a Manager of Software Engineering – Systems Resiliency at JPMorgan Chase within the Consumer and Community Banking – Technology team, you will lead and manage day-to-day implementation activities with a focus on building resilient, reliable, and scalable systems. You will drive best practices in CI/CD, software lifecycle management, automated testing, and modern observability, ensuring our platforms are robust, secure, and able to withstand the demands of modern financial services.

  • Provides technical leadership and mentorship to a team of software engineers, with a focus on systems resiliency, automation, and reliability.
  • Sets the overall guidance and expectations for team output, engineering practices, and cross-team collaboration, emphasizing continuous integration, continuous delivery, and automated quality assurance.
  • Anticipates and manages dependencies with other teams to deliver resilient products and applications in line with business requirements and service level objectives.
  • Oversees the implementation and evolution of CI/CD pipelines, automated testing frameworks, and software lifecycle management processes to ensure rapid, reliable, and secure software delivery.
  • Drives process modeling and solutions engineering in a cloud-based development environment, ensuring scalable and maintainable architectures.
  • Manages stakeholder relationships and the team’s work in accordance with compliance standards, service level agreements, and business requirements, with a focus on operational excellence and incident prevention.
  • Fosters a team culture that encourages creative problem-solving, values diverse perspectives and experiences, and aligns all members toward a shared vision and common goals.
  • Formal training or certification on software engineering concepts and 5+ years applied experience, including 2+ years leading technologists in systems resiliency, automation, or DevOps-focused roles.
  • Advanced software development skills, with hands-on experience in Java/Spring and modern engineering best practices for building scalable, maintainable code.
  • Proven experience designing, implementing, and optimizing CI/CD pipelines (e.g., Jenkins, GitHub Actions, or similar) to automate build, test, and deployment processes.
  • Deep understanding of the software development lifecycle (SDLC), with hands-on experience applying agile methodologies and driving continuous improvement in software delivery.
  • Expertise in automated testing strategies (unit, integration, end-to-end), test data lifecycle management, environment health, observability patterns, and ensuring predictability and repeatability of tests.
  • Experience in process modeling and solutions engineering within cloud-based development environments (AWS, Azure, GCP), including microservices architecture and containerization (Docker, Kubernetes).
  • Familiarity with AI and/or agentic solutions applied to software development and software quality management, such as AI-driven test automation, code analysis, or intelligent observability.
  • Experience in the financial services industry, with a focus on building secure, compliant, and highly available systems.
  • Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business value.
  • Skilled in troubleshooting, debugging, and resolving complex code and infrastructure issues; proficient in Git for source control and team collaboration.
  • Experience working with cross-functional teams (QA, SRE, Product, Security) to deliver business outcomes and maintain comprehensive technical documentation.
  • Familiarity with infrastructure as code (e.g., Terraform, CloudFormation) and configuration management tools (e.g., Ansible, Chef).
  • Promotes the exploration and adoption of AI and agentic solutions to advance software development and software quality management practices.
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