Manager of Sales and Service Support - Wholesale Banking Solutions

First National Bank (FNB Corp.)•Pittsburgh, PA

45d

About The Position

This position is primarily responsible for working with the business lines supported by Wholesale Banking Solutions (WBS) including Commercial Banking, Capital Markets, Equipment Finance, Insurance, Private Banking, SBA Lending, Treasury Management, Wealth Management, etc. The incumbent is responsible for developing broad-based Wholesale Banking initiatives with the Manager of Wholesale Banking Solutions and collaboratively executing them with the Manager of Sales and Service Systems - Wholesale Banking Solutions.

Requirements

BA or BS
7 years of job related experience
Excellent communication skills, both written and verbal
Excellent management skills
Detail-oriented
Excellent project management skills
Excellent organizational, analytical and interpersonal skills
Ability to work and multi-task in a fast paced environment
MS Excel - Intermediate Level
MS Word - Intermediate Level
Front-line sales experience in Commercial Banking or related field. Credit underwriting experience. Understanding bank operations/procedures and overall knowledge of bank operations & lending functions.

Responsibilities

Oversees the development, design and ongoing updates to the sales management process of the Wholesale Banking lines of business. Oversees team members responsible for working with the business lines and ensures that work is completed in accordance with Bank procedures and policies. Establishes Wholesale Banking Solutions' processes and procedures where necessary.
Manages support of Commercial Banking including communications, sales management process, incentive compensation, merger integration, management reporting, analytics, credit projects, risk management, operational & compliance matters, vendor management, audit, business continuity, data governance, profitability, project management, etc.
Oversees the administration of the performance compensation programs supported by Wholesale Banking Solutions. Participates in plan design and change discussions providing feedback and insight.
Acts as the primary business analyst to identify how business lines operate and what type of sales management process and/or reporting needs are required to effectively manage business. Provides advisory services to internal business partners on new initiatives (large in scope and complex) and recommends business solutions that satisfy business needs. Explores and assesses options for value-add.
Leads or participates in the vendor management process including vendor ownership requirements, contract negotiation, statements of work, invoice tracking, etc.
Researches, generates and analyzes data and provides narrative for executive summaries by leveraging the Business Intelligence system.
Oversees and coordinates workflow on various projects and special initiatives in support of the Wholesale Banking Function in an efficient, effective manner.
Serves as a liaison with other departments such as Finance, Credit, Loan & Deposit Operations, Technology, Information Systems, Human Resources, Legal, Compliance, Marketing, Support Services and other departments / lines of business to complete Wholesale Banking projects.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.