Manager of Revenue Operations - VetSoft
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About The Position
IDEXX Veterinary Software division (VetSoft) is currently hiring a Revenue Operations Manager. This opportunity plays a pivotal role in delivering and aligning teams around shared revenue targets and business objectives. This involves setting strategic goals, optimizing processes, and ensuring operational excellence to drive revenue growth within VetSoft sales. The role demands a strong focus on developing and managing a comprehensive roadmap of strategic initiatives, including annual growth planning and long-term plan development. A key responsibility includes establishing targets, quota allocation, defining go-to-market motions, and playing a crucial role as a strategic advisor to sales leadership. This position also entails full ownership of the revenue forecasting methodology, process, and operational cadence, ensuring the efficiency and productivity of the revenue organization are maximized. The Revenue Operations Manager will be responsible for building rapport, alignment, and operational advocacy among senior management and the executive team. They will ensure the maintenance of seamless collaboration and continuity across all revenue streams and the customer engagement lifecycle. The Revenue Operations Manager will evaluate, design, and implement the processes, programs, and systems to support the company’s revenue growth. In this role, the Revenue Operations Manager is responsible for advising on and optimizing the technology & tools of the VetSoft organization, including the go-to-market technology stack, to facilitate efficient decision-making and maintain data integrity. The Revenue Operations Manager leads ongoing improvements in reporting on sales quota attainment, pipeline, forecasting, and delivering key business revenue analytics and insights. This role requires fostering a culture of continuous improvement and innovation in sales enablement practices and ensuring alignment with the company's culture and values and strategic directions. A critical aspect of this role is to foster close working relationships with internal and external stakeholders, ensuring the company's overall success. This includes collaborating with senior/executive leaders across various departments, such as marketing, customer success, finance, legal, and product teams, to drive annual revenue operations planning cycles and align cross-functional business efforts. The Revenue Operations Manager must stay informed about industry trends and market dynamics, adapting strategies and processes accordingly, and playing a key role in risk assessment and mitigation to safeguard revenue goals. The Revenue Operations Manager is instrumental in collaborating/managing the global revenue growth strategy, operations, and go-to-market initiatives. The Revenue Operations Manager leverages performance analytics and industry data to build and influence cross-functional revenue programs. The role demands an emphasis on sustainable practices for long-term growth, ensuring legal and regulatory compliance, and maintaining strong internal & external partnerships. Additionally, a focus on mentorship and professional development within the team is essential to cultivate a culture of excellence and continuous learning.
