About The Position

The Realtime DevOps team runs Zoom’s core meeting backend — multimedia routing, cloud recording, andstreaming. We’re looking for a hands-on DevOps Manager with strong colocation operations experience tolead teams in the US and India. You should understand large-scale, latency-sensitive real-time systems in coloand cloud, and be skilled with Kubernetes or similar orchestration. You’ll modernize our realtime services toimprove availability, reliability, cost efficiency, automation, and scalable delivery across our globalinfrastructure. About the Team At Zoom, we’re building the next generation of Cloud and Colocation (Colo) infrastructure that powers seamless communication and collaboration for millions of users worldwide.

Requirements

  • 10+ years in DevOps, SRE, or Infrastructure Engineering roles; 3+ years in people management.
  • Build hands-on background in Linux systems, networking, and distributed systems.
  • Provide experience operating low-latency, high-throughput backend services at global scale.
  • Use of media or real-time communication systems (e.g., MMR, WebRTC).
  • Clear knowledge of TCP/IP, routing, DNS, load balancing, and packet capture tools.
  • Direct data center operations, including hardware provisioning and troubleshooting.

Responsibilities

  • Leading and mentoring a high-performing team of DevOps engineers supporting real-time backend services.
  • Overseeing daily operations of Linux-based infrastructure in colocation DCs and cloud regions.
  • Leading initiatives to automate infrastructure workflows (provisioning, patching, scaling, and recovery).
  • Monitoring and optimizing resource utilization across compute, storage, and network.
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