About The Position

We are seeking a Manager of Provider Recruitment and Engagement to join our growing team. This individual will lead strategic recruitment and onboarding initiatives to expand and strengthen our provider network, ensuring compliance, quality, and an exceptional provider experience. The Manager of Provider Recruitment and Onboarding is responsible for designing and executing recruitment strategies, managing the onboarding process, and leading a team that supports providers through every stage of engagement. This role ensures that providers are recruited, credentialed, and activated efficiently, while maintaining alignment with regulatory, accreditation, and client requirements. The ideal candidate will have experience in behavioral health or healthcare recruitment, strong leadership skills, and a solid understanding of working with insurance companies and health plan integration.

Requirements

  • Bachelor’s degree in Healthcare Administration, Human Resources, Behavioral Health, or related field required; Master’s degree preferred.
  • 7+ years of experience in provider recruitment, credentialing, or network management within EAP, behavioral health, or healthcare.
  • 3+ years of leadership or supervisory experience in a high-volume, fast-paced environment.
  • Experience with Global recruitment.
  • Experience collaborating with insurance companies, health plans, and payer networks to integrate providers and support benefit structures.
  • Strong understanding of behavioral health licensure, credentialing standards, and payer/provider contracting.
  • Proven track record of meeting or exceeding recruitment and onboarding targets.
  • Proficiency with recruitment systems, CRMs, and provider data management tools.
  • Excellent interpersonal, communication, and negotiation skills.
  • Commitment to diversity, equity, and inclusion in provider recruitment and engagement.

Responsibilities

  • Lead the development and implementation of provider recruitment strategies to expand network capacity, specialty coverage, and geographic reach.
  • Build and maintain relationships with insurance carriers, health plans, and other payer partners to ensure seamless network alignment and integration.
  • Oversee provider onboarding processes, including contracting, credentialing, compliance verification, and system integration.
  • Support health plan integration efforts by coordinating with internal teams and payers to align provider participation, benefits configuration, and directory accuracy.
  • Supervise and mentor a team of recruitment specialists and onboarding coordinators, setting performance goals and fostering professional growth.
  • Monitor and report on recruitment pipeline, onboarding timelines, and key performance indicators (KPIs), including provider satisfaction and network adequacy.
  • Collaborate with Credentialing, Clinical Services, Operations, Sales, Account Management, Quality, and Provider groups to ensure seamless provider activation.
  • Ensure recruitment and onboarding processes comply with all applicable accreditation standards (NCQA, URAC) and regulatory requirements.
  • Partner with leadership on network expansion initiatives, client implementations, and strategic growth opportunities.
  • Drive continuous improvement by evaluating workflows, implementing best practices, and leveraging technology to optimize efficiency.
  • Other duties as assigned.

Benefits

  • Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more.
  • Competitive pay with annual increases.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Bachelor's degree

Number of Employees

501-1,000 employees

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