Manager of Programs and Learning Technology, My Own Business Institute (MOBI)

Santa Clara University • Santa Clara, CA

14d • $37 - $45

About The Position

Leads MOBI’s efforts to ensure curriculum and courses are delivered efficiently and effectively to MOBI’s to partners and students. Responsible for course content, student enrollment, certification, MOBI’s Learning Management System (LMS), and providing high-quality technical assistance to students and partners. The Manager supports the Senior Director by identifying new innovative technologies and modes of delivery for the MOBI curriculum, providing excellent technical assistance to MOBI’s students, staff, and partners, tracking and reporting on learning system performance, and ensuring online course delivery meets all national and international standards related to privacy and accessibility. Reporting to MOBI’s Sr. Director of Institute Relations and Program Development, the manager is responsible for assisting all aspects of MOBI program development including but not limited to LMS management and operations and partnership development and relationships.

Requirements

• An appropriate level of understanding of the importance of building strong internal and external relationships.
• Experience with Learning Management Systems, Moodle preferred.
• Interpersonal skills needed to work with individuals with a variety of skills and backgrounds.
• Strong customer service orientation.
• Strong communication skills (spelling, grammar, oral and written communication).
• Professional and service-oriented in approach to all constituents.
• Commitment to MOBI and working knowledge of best practices preferred.
• Ability to work with websites and LMS systems (Moodle experience preferred).
• Program management.
• Stakeholder communications, negotiations, and problem-solving.
• Aligning deliverables with program outcomes.
• Strong technical skills including G-suite tools, Microsoft Access, Microsoft Word, Microsoft Excel, email, and knowledge of social media.
• Identifying and addressing problems and risks.
• Organized and flexible with ability to set priorities.
• Ability to work with confidential information.
• Ability to handle extremely detailed information.
• Ability to multi-task in a fast-paced environment.
• Bachelor’s degree required.
• 1- 3 Years of experience.

Responsibilities

• Oversees learning content, enrollment, and certification
• Manage and maintain content on MOBI LMS
• Manage enrollment and certification of unaffiliated students
• Manage enrollments and certification of partners’ students
• Manage customized content for partners
• Manage course annual reset
• Administers and maintains MOBI course delivery technology
• Monitors, maintains, improves MOBI’s learning management system (LMS)
• Creates new modes of delivery of training and education
• Oversees technical assistance and service to partners
• Implements custom courses on behalf of partners
• Manages technical assistance and service to partners
• Monitor and reports on partnership performance
• Supports the Senior Director of Institute Relations and Program Development
• Identifying opportunities for new learning technologies and modes of delivery
• Providing excellent technical assistance to students, staff, and partners
• Tracking and reporting on performance related to enrollment and certification
• Ensuring online curriculum delivery meets national and international standards
• Work with and for MOBI leadership team on collaborative projects.
• Support the Executive Director as needed.

Benefits

• Santa Clara University offers a comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees