Manager of Product Ownership and Implementations

Arrive Health

74d • $118,000 - $130,000

About The Position

Arrive Health is seeking a Manager of Product Ownership and Implementations to join our growing team. In this role, you will lead our Product Ownership function and oversee a Product Success Specialist, ensuring the highest quality product delivery and successful customer implementations. This is a hands-on leadership role: you’ll contribute directly as a product owner while guiding the team to foster seamless internal and external collaboration. As our organization continues to grow, this position will expand in scope, offering increased leadership opportunities. The ideal candidate is a collaborative, detail-oriented leader who can balance strategic oversight with tactical execution, ensuring consistent, repeatable success.

Requirements

• 5+ years of experience in product management, implementations, or related roles within the healthcare technology sector.
• Strong stakeholder management skills, with proven results working within cross-functional teams.
• Excellent communication and stakeholder management skills, with the ability to lead conversations with executives, clients, clinical, and technical teams.
• Demonstrated success managing product owners, implementation teams, or cross-functional delivery roles.
• Experience with tools such as Jira, Confluence, or similar documentation platforms.
• Experience working in an agile environment.
• Understanding of the healthcare value chain and healthcare IT.

Responsibilities

• Manage and develop team members, fostering a collaborative, high-performing team culture.
• Actively participate in backlog management, requirements definition, story writing, prioritization, and acceptance criteria to drive delivery of high-quality solutions.
• Collaborate cross-functionally with Sales, Account Management, Product, and Engineering to align on requirements, project timelines, priorities, and deliverables.
• Partner with cross-functional stakeholders and external partners on discovery initiatives, product testing, and special projects that drive innovation.
• Define and implement repeatable processes and playbooks to enable scalable, efficient implementations and product delivery.
• Guide the team in documenting, prioritizing, and resolving product or implementation issues in collaboration with technical and clinical teams.
• Create an environment of continuous improvement where efficiency, scalability, and customer satisfaction are top of mind.
• Serve as a primary point of contact for project updates, issue management, and status reporting with internal stakeholders and external partners.

Benefits

• Medical insurance with 90% employer paid premiums for our employees.
• Vision and dental covered at 100%
• Health saving account with employer contribution and flexible spending accounts
• 401k and company stock options
• Paid Leaves of absence, LTD and life insurance plans
• Paid maternity and paternity leaves at 100%
• Inclusive paid time off policy
• 9 company holidays and 2 floating holidays
• 6 company disconnect days so all our employees can prioritize their mental health and wellbeing
• Remote first company
• Denver, CO and Columbus, OH office coworking spaces
• Gym reimbursement through Anthem
• Home office setup for new employees
• Monthly snack box

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 51-100 employees