Manager of Premium Seating | Full-Time | PPL Center

Oak View Group•Allentown, PA

7d•$48,000 - $56,000

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Manager of Premium Seating will be responsible for the successful sales and service operation of our Premium and Club seat offerings at the Lehigh Valley Phantoms and PPL Center. This will include all sales and service related duties for games, concerts, family show, and all events held at the PPL Center. This role would also have a significant impact on the overall growth and development of the Premium Seating Department. This role pays an annual salary of $48,000-$56,000 and is commission eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until July 3, 2026.

Requirements

Preferred minimum of 3-5+ years of experience in premium seating sales and/or servicing
Demonstrates or has prior premium seating experience/knowledge of local market
Proven track record of generating new business and retaining clients
Bachelor’s degree from an accredited college or university with major course work in sales, public relations, business administration, hospitality management, or other related field
Computer proficiency in Microsoft Work, Excel and PowerPoint
Strong written and verbal communications skills
Ability to work a flexible schedule including evenings, weekends, and holidays is required

Responsibilities

Execute against a marketing plan/project timeline and deliver on time
Manage internal and external sales process
Conduct outbound sales calls designed to secure new premium seating rentals
Negotiating, closing and implementing premium seating deals
Develop and maintain positive relationships with clients
Develop project proposals, sales materials, and presentations where applicable
Create and implement grassroots marketing campaigns to maximize account awareness and exposure
Assist in the retention of current premium seating clientele, including developing specific benefits for clients along with new initiatives to help retain the fanbase
Develop sales leads
Report on sales and marketing activity as requested
Adhere to established reporting procedures for all sales activity
Work with the facilities staff to communicate marketing activity, finalized sales, contract fulfillment and account servicing
Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all premium seating rental programs and activities
Work closely with other OVG staff in the region to prospect and close warm leads
Achieve premium seating rental revenue goals and budgets
Interact in a professional manner with senior level executives and management (Team, Spectra, etc.)
Create repeat client initiatives to better serve corporate clientele
Track prospecting, sales and inventory, and manage sales reports
Develop inventory control systems (with assistance from OVG corporate)
Other duties as assigned