Manager of Patient Safety

HCA•San Antonio, TX

44d

About The Position

The Risk Manager assists with development, implementation and evaluation of the departmental plan. Conducts clinical risk assessments utilizing clinical knowledge, risk identification methods and other processes to identify and initiate action for risk reduction and quality improvement opportunities.

Requirements

Bachelor of Science in Nursing
5 years experience in health care management
License to practice professional Registered Nursing in the state of Texas
Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).

Nice To Haves

3 years quality/risk management experience
ASHRM certification

Responsibilities

Reviews and analyzes facility occurrence reports to identify clinical risk issues.
Facilitates the investigation and follow-up on events with the appropriate Directors/VP's.
Analyzes occurrence data for frequency and severity of events.
Identifies trends necessitating intervention and works with Directors/VP's in planning and implementing actions to address identified issues.
Tracks and reports to the FDA, and other entities, any medical device related events according to the requirements of the Safe Medical Device Act.
Initiates Probable Claims Report (PCR) as appropriate. Investigates, utilizing record review, interviews and other methods in order to provide adequate information for the report.
Facilitates the investigation and resolution of patient complaints and grievances. Initiates and/or reviews correspondence to patient/family following established timelines.
Facilitates the implementation and completion of the elements of the annual HCA Risk Reduction Program.
Communicates the results of the quarterly Risk Metrics results to managers/VP's and Senior Leaders.
Facilitates development and communication of appropriate action plans for identified outliers.
Serves as a consultant and resource regarding medical/legal issues. Provides department-specific and facility-wide education based upon identified needs.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.