Manager of Operations Excellence
About The Position
Bluegrass Supply Chain Services is a fast-growing third-party logistics and dedicated transportation provider built on a simple belief: Great People Doing Great Things. We partner with manufacturers, ecommerce brands, and industrial leaders to design and operate high-performance supply chains powered by Lean thinking, operational discipline, and technology-enabled execution. Our culture is grounded in accountability, continuous improvement, and long-term customer partnerships—not short-term transactions. This role exists to help architect how Bluegrass operates, scales, and wins. This is not a support role. This is a builder role. As Manager of Operations Excellence, you will own the operating system for how our warehouses, fulfillment centers, and logistics operations perform. Your work will directly impact: Safety performance across every site Customer service levels and contract profitability Labor productivity and operational scalability Technology adoption and standardization Leadership adaptability at the frontline and management level You will work closely with senior operations and technology leadership to turn strategy into repeatable, disciplined execution across the enterprise.
Requirements
- Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field
- 5+ years leading operational excellence, continuous improvement, or large-scale operations in 3PL, warehousing, or logistics
- Demonstrated success building standardized operating systems, not just running projects
- Strong command of Lean, Six Sigma, and structured problem-solving methodologies
- Ability to influence leaders at every level—from warehouse floor to executive leadership
- Experience working alongside IT and systems teams to translate operational needs into effective WMS and automation solutions
- Comfort working in fast-growth, multi-site environments where priorities shift and leadership presence matters
Responsibilities
- Design and deploy a standardized, scalable operating system for all Bluegrass warehouse and logistics operations
- Lead Lean, Six Sigma, and Kaizen initiatives that drive measurable gains in safety, quality, productivity, and cost performance
- Build KPI frameworks, executive dashboards, and site-level scorecards that create visibility, accountability, and action
- Partner with IT to ensure WMS workflows, automation, and system design reinforce operational excellence—not work around it
- Coach site leaders, managers, and supervisors to think and operate through structured problem-solving and data-driven execution
- Embed zero-incident and zero-defect thinking into standard work, audits, and daily management routines
- Design playbooks that allow new facilities, customers, and verticals to onboard rapidly without sacrificing performance
Benefits
- Competitive executive-level compensation package
- Performance-driven culture with real authority to shape how the company operates
- Direct access to senior leadership and enterprise-level visibility
- 401(k) with company match, comprehensive benefits, and paid time off
- Ongoing professional development in Lean leadership, operations strategy, and technology-enabled logistics
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What This Job Offers
Job Type
Full-time
Career Level
Manager
