Manager of New Products & Solutions
About The Position
OUC - The Reliable One , is presently seeking a Manager of New Products & Solutions to join the Marketing & New Products division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations. We are looking for a strategic, imaginative, and results-driven product development leader who can envision what’s next, translate customer needs into market-ready solutions, and guide teams through the full product lifecycle. In this role, you will lead OUC’s portfolio of customer-facing products and services including EV charging solutions, solar programs, dark fiber, and energy efficiency offerings from concept and launch through growth, optimization, and performance evaluation. This position plays a critical role in expanding OUC’s innovative service offerings and non-traditional revenue streams. You will identify and evaluate new product opportunities, develop product roadmaps and business cases, guide structured development processes and ensure solutions deliver measurable value, profitability, and customer satisfaction. The role partners closely with internal stakeholders and external partners, leads a high-performing team, and influences across the organization to successfully pilot, scale, and implement forward-thinking solutions. OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions. Click here to learn more about what we do. The ideal candidate will have: Bachelor’s degree in Marketing, Business Administration, Product Development, Engineering or a related field from an accredited college or university; Master’s in Business Administration (preferred); Minimum of five (5) years of experience in product development, program management or similar; Minimum three (3) years of formal supervisory/management experience; Proven experience launching customer-facing products or services to market Utility industry experience, preferred.
Requirements
- Bachelor’s degree in Marketing, Business Administration, Product Development, Engineering or a related field from an accredited college or university
- Minimum of five (5) years of experience in product development, program management or similar
- Minimum three (3) years of formal supervisory/management experience
- Proven experience launching customer-facing products or services to market
- Working knowledge of all, but not limited to, the following: Prioritization and product road map planning; Project and product life cycle management; Pricing and revenue modeling; Defining and tracking success metrics and data reporting; Networking and relationship management skills to develop and communicate actionable insights; Budget development and management processes; Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws
- Strong written, verbal, and interpersonal communication skills
- Strong organizational skills and attention to detail
- Strong analytical skills
- Ability to: Create complex project plans with dependencies and multiple stakeholders; Communicate goals and gain collaboration; Use advanced features of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.), and project management software; Lead, coach, develop, and evaluate others; Manage multiple projects from inception to implementation; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios and percentages; Use standard office equipment (telephone, computer, copier, etc.)
Nice To Haves
- Master’s in Business Administration (preferred)
- Utility industry experience, preferred
Responsibilities
- Evaluate, prioritize, and integrate new products, services, and programs
- Manage products and services through various life cycle phases, including market research, competitive analysis, requirement gathering, pricing, positioning, business planning, partner identification, and product launch
- Collaborate with key stakeholders to define, prioritize, develop, and manage product roadmaps and growth initiatives
- Provide realistic revenue projections, projecting internal and external impacts of new offerings
- Develop business plans with goals, objectives, methods, quantifiable outcomes, and timelines to achieve program financial and market viability
- Identify and evaluate new product development opportunities, including existing program enhancements and extensions
- Evaluate implemented products and services continuously and make performance-based recommendations
- Research, select, and manage vendors for implementations and integrations
- Communicate roadmap plans, progress, and outcomes to stakeholders to seek feedback and achieve acceptance and buy-in
- Build strong relationships with internal and external partners to pilot, scale, and implement solutions
- Manage operational implementation plans and engage necessary partners for successful execution
- Provide post-deployment support for products, services, and programs
- Track key metrics and report on success, including financial and adoption data
- Collaborate with market research team to develop a consumer-informed, relevant product pipeline
- Manage operations of New Products and Solutions, providing consistent reports to management, developing annual budgets, ensuring operations remain within authorized budgets
- Lead staff to accomplish departmental strategic goals, including coaching, development, and performance evaluation
- Communicate and align strategies and goals for the business unit
- Evaluate and align talent with business needs and mitigate talent risks
- Support an effective leadership team and cross-business unit work groups, fostering a culture of respect and learning
- Establish and act on performance metrics for teams and individuals, communicating expectations and addressing issues with employees and leadership as appropriate
- Manage selection and promotion procedures for open positions within the business unit
- Practice Continuous Improvement, assessing program competitiveness and staying updated on industry trends and market research techniques
- Perform other duties as assigned
Benefits
- Competitive compensation
- Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period
- Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
- Paid vacation, holidays, and sick time
- Paid parental leave
- Educational and Professional assistance programs
- Paid Memberships in Professional Associations
- Access to workout facilities at each location
- Paid Conference and Training Opportunities
- Free downtown parking
- Hybrid work schedule (3 days in office to include (Tuesday and Thursdays)/ 2 days remote)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
