Manager of Learning & Development Content
About The Position
The Manager of Learning & Development Content plays a critical role in defining how learning comes to life across our brands in a fast-paced, evolving environment. This position leads the development of engaging, results-driven training programs and tools that support team members at every level while promoting a mindset of ongoing improvement and operational excellence. By partnering closely with cross-functional stakeholders, the role delivers creative learning experiences and materials that motivate teams, strengthen execution, and contribute to sustained brand performance and growth.
Responsibilities
- Lead the creation and maintenance of innovative core training programs for team members, managers, and above-unit-level leadership.
- Continuously evaluate and update programs to ensure they remain relevant and impactful.
- Collaborate with the department Project Manager and other departmental personnel to ensure seamless integration of training content within the LMS.
- Drive the development and deployment of engaging and creative learning solutions such as e-learning modules/courses, training videos, presentations (MS Office, Adobe, audio, video, etc.), manuals, job aids, interactive exercises, and assessments that align with training objectives.
- Lead end-to-end video production for training content, including planning, shooting, and editing high-quality learning materials.
- Work with the Field Training team to develop comprehensive New Partner Training and New Store Opening materials.
- Conduct in-depth needs analyses to ensure training aligns with evolving business goals.
- Test and evaluate programs to confirm effectiveness and identify opportunities for enhancement.
- Manage timelines and deliverables to ensure smooth updates and testing of course releases.
- Collaborate with brand operations, marketing, and the extended training team to ensure learning solutions support strategic brand initiatives.
- Work with the LMS vendor to align course content with system capabilities for optimal user engagement.
- Stay ahead of industry trends to identify efficiencies and engagement opportunities.
Benefits
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1-10 employees
