Manager of Fraud - Fraud Operations and Project Management

UPS

22h • Onsite

About The Position

The Manager of Fraud Operations and Project Management leads the execution of fraud‑related projects and strategic initiatives that influence applications, systems, and products across the organization. These initiatives may include new business capabilities, enhancements to existing processes, and opportunities that drive revenue growth, cost savings, and competitive advantage.

Requirements

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

• Designs, builds, launches, manages, and closes fraud‑focused projects from end to end.
• Ensures initiatives progress successfully through all phases, from planning to production support.
• Oversees project timelines, deliverables, risks, and cross‑functional alignment.
• Represents the business intent of each project to technical teams, stakeholders, and end‑users.
• Ensures that new products, system enhancements, and operational changes meet business expectations and user needs.
• Translates complex fraud‑related requirements into actionable technical specifications.
• Provides ongoing production support for fraud systems and processes.
• Troubleshoots issues, identifies root causes, and drives continuous improvement.
• Ensures operational readiness for new or enhanced fraud solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed