Manager of Finance and Operations - Philanthropy (1854)

GOODWILL SOUTH FLORIDA•Miami, FL

5d•$85,000 - $90,000

About The Position

The Manager of Finance and Operations, Philanthropy, is responsible for the financial integrity, operational infrastructure, and internal controls of the Office of Philanthropy. This role provides direct oversight of the department’s budget, gift recording, and financial reporting, while ensuring adherence to organizational policies, fiduciary standards, and best practices in philanthropy operations. This position requires experience in the financial and operational functions of a philanthropic or nonprofit development environment, including a strong understanding of gift processing, donor records, reporting accuracy, and stewardship compliance. The role serves as a key liaison between the Office of Philanthropy and the Office of Finance, ensuring transparency, accountability, and timely reporting. Goodwill South Florida is currently in the silent phase of a multi-year capital campaign. The Manager of Finance and Operations will play a central role in campaign administration, financial tracking, and reporting to senior leadership and the Board of Directors.

Requirements

Bachelor’s degree required.
Previous experience in nonprofit fundraising operations, philanthropy finance, development services, or related financial administration strongly preferred.
Demonstrated knowledge of gift processing, donor databases, reporting, and stewardship compliance required.
Proficiency in fundraising databases and reporting systems such as Blackbaud is required.
Strong interpersonal, organizational, and analytical skills required.
Excellent verbal and written English communication skills required.
Ability to present information clearly to internal stakeholders and leadership.
Ability to read, analyze, and interpret the most complex documents.
Ability to respond effectively to the most sensitive inquiries or complaints.
Ability to write speeches and articles using original or innovative techniques or style.
Ability to deliver effective and persuasive speeches and presentations on complex or controversial topics to top management, public groups, and/or boards of directors.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

Bilingual English and Spanish is a plus.

Responsibilities

Manages operational policies and procedures for the Office of Philanthropy.
Ensures consistent adherence to internal controls, documentation standards, and process workflows.
Evaluates existing systems and procedures and leads the development and implementation of improved operational practices.
Holds primary responsibility for managing the financial records of the Office of Philanthropy and serves as the principal liaison to the Office of Finance.
Oversees all gift processing activities to ensure that contributions are deposited, recorded, and acknowledged accurately and promptly.
Ensures compliance with donor intent, internal policy, and accounting standards.
Produces financial and fundraising reports, reconciles philanthropic revenue, analyzes donor data, and supports forecasting and revenue tracking.
Manages the Office of Philanthropy budget, monitors expenditures, and oversees relationships with contracted vendors and consultants.
Responsible for the operational execution of a comprehensive donor experience and stewardship program.
Ensures timely and accurate gift acknowledgments, recognition activities, and stewardship reporting.
Collaborates with Marketing and Communications to support donor engagement through direct mail, email campaigns, digital communications, and organizational publications.
Ensure donor records and recognition reflect accuracy, consistency, and best practices.
Manages the administrative and tracking functions of the organization’s grant activity.
Supports the identification, tracking, submission, and reporting of community, corporate, and foundation grants across Miami-Dade, Broward, and Monroe Counties.
Ensure grant awards are recorded properly, monitored for compliance, and reported accurately in coordination with Finance and program leadership.
Perform other duties as assigned.