Manager of Digital Dentistry Support
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About The Position
As Manager for Imaging Modality Digital Dentistry Support you will lead and oversee a dynamic support team that provides technical assistance for Digital Dentistry workflows and technologies such as Intraoral 3D scanning, 3D printing and manufacturing hardware and dental design software. This role will be responsible for managing both a Level 1 Help Desk team that handles phone-based support inquiries as well as a Level 2 support team that resolves more complex technical issues through a ticketing system. Managers will work closely with the senior leadership team to manage projects, implement new technologies, develop integration strategies, and ensure team performance and compliance to policies, procedures, and industry standards.
