Manager of Delivery and Client Relations

Trw Resources-posted about 1 year ago

$80,000 - $90,000/Yr

Full-time • Mid Level

Norfolk, VA

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The Manager of Delivery and Client Relations at TRW Resources is responsible for overseeing branch operations in the Norfolk market, focusing on managing people, operations, and strategic customer relationships. This role is pivotal in executing recruiting and delivery strategies while leading a team to meet the needs of high-profile clients in the Marine and Skilled Trades staffing industry.

Lead a team of recruiters and support staff through effective management and coaching.
Oversee the recruitment process from sourcing and interviewing to hiring and training.
Collaborate with the sales team to support strategic account initiatives.
Manage high-profile customer relationships and ensure client satisfaction.
Develop and implement recruitment strategies tailored to the Marine industry.
Ensure compliance with documentation and industry standards.

Minimum 3-5 years of experience in recruitment, preferably in the Marine industry or skilled trades.
Experience managing a recruiting team is highly desirable.
Strong leadership skills with a proven track record of managing high-performing teams.
In-depth knowledge of the Marine industry, including key roles and qualifications.
Exceptional verbal and written communication skills.
Proficiency with CRM and ATS software platforms.

Experience in strategic planning and customer relationship management.
Familiarity with online recruiting tools and social media platforms.

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Paid holidays

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