Manager of Delivery and Client Relations

Trw Resources • Norfolk, VA

392d • $80,000 - $90,000

About The Position

The Manager of Delivery and Client Relations at TRW Resources is responsible for overseeing branch operations in the Norfolk market, focusing on managing people, operations, and strategic customer relationships. This role is pivotal in executing recruiting and delivery strategies while leading a team to meet the needs of high-profile clients in the Marine and Skilled Trades staffing industry.

Requirements

• Minimum 3-5 years of experience in recruitment, preferably in the Marine industry or skilled trades.
• Experience managing a recruiting team is highly desirable.
• Strong leadership skills with a proven track record of managing high-performing teams.
• In-depth knowledge of the Marine industry, including key roles and qualifications.
• Exceptional verbal and written communication skills.
• Proficiency with CRM and ATS software platforms.

Nice To Haves

• Experience in strategic planning and customer relationship management.
• Familiarity with online recruiting tools and social media platforms.

Responsibilities

• Lead a team of recruiters and support staff through effective management and coaching.
• Oversee the recruitment process from sourcing and interviewing to hiring and training.
• Collaborate with the sales team to support strategic account initiatives.
• Manage high-profile customer relationships and ensure client satisfaction.
• Develop and implement recruitment strategies tailored to the Marine industry.
• Ensure compliance with documentation and industry standards.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED