Manager of Data Onboarding
About The Position
Summary Cedar Gate Technologies is seeking a strategic leader with a passion for client success and data operations to be our next Data Onboarding Manager. In this high-impact role, you’ll lead a client-facing team of Data Acquisition Coordinators as you oversee new and expanding client implementations, ensuring timely, accurate, and effective delivery of services. You’ll manage a portfolio of high-profile projects, collaborate cross-functionally, and drive operational excellence. Beyond project execution, you’ll mentor team members, refine onboarding processes, and contribute to Cedar Gate’s mission of enabling our clients’ success in value-based care with the most trusted healthcare data. If you thrive in fast-paced environments, have a strong grasp of healthcare data workflows, and excel at leading client-facing implementation initiatives, we’d love to meet you.
Requirements
- 5 or more years of project management or implementation experience, ideally in healthcare or data services
- More than 2 years in a leadership role, with experience managing or mentoring teams
- Strong understanding of data onboarding workflows and file exchange processes
- Bachelor’s degree or equivalent experience
- Excellent organizational skills and ability to manage multiple projects
- Strong communication skills, with experience presenting to clients and executives
- Proven ability to collaborate across teams and manage stakeholder expectations
- Familiarity with project management tools (e.g., Jira, Smartsheet, MS Project)
- Willingness to obtain a Project Management certification (e.g., PMP) within 6 months of hire if not already held
- Strong Excel and reporting skills
- Eligible to work in the U.S. now and in the future without assistance in getting an employment visa or work authorization.
Nice To Haves
- Experience with healthcare data (e.g., claims, eligibility, EHR)
- Experience with SaaS implementation in healthcare
- Background in data analytics or data quality
- Project Management certification (e.g., PMP, Six Sigma)
Responsibilities
- Lead end-to-end data onboarding for new clients and complex expansions, serving as the primary contact for internal and external stakeholders.
- Manage and mentor a team of Data Acquisition Coordinators, fostering a culture of collaboration and accountability.
- Collaborate with Strategic Project Management Office (SPMO), Enterprise Client Delivery, Product, and Data teams to align on timelines, deliverables, and resources.
- Develop and maintain detailed project plans, tracking milestones, dependencies, and risks.
- Communicate proactively with clients and internal teams to provide updates, clarify requirements, and resolve issues.
- Facilitate onboarding meetings, including agendas, minutes, follow-ups, and stakeholder communications.
- Work closely with technical teams to ensure smooth handoffs and resolution of onboarding-related issues.
- Act as the senior escalation point for onboarding challenges, ensuring visibility and resolution.
- Champion continuous improvement in onboarding processes and client experience.
- Provide regular updates to the Director of Data Onboarding and executive leadership.
Benefits
- unlimited career growth and advancement opportunities
- dynamic remote hybrid work schedule that offers flexible hours
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
