Manager of Credit and Collections

CAPSA SOLUTIONS LLC • Canal Winchester, OH

119d

About The Position

We are seeking a Manager of Credit and Collections who will lead and manage all aspects of the company's accounts receivable, credit management, and collections functions. This position reports to the Chief Financial Officer and is a remote position (with the requirement to be able to occasionally report to the central Ohio office).

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
• 7+ years of progressive experience in credit and collections, with at least 5 years in a leadership or supervisory role.
• Prior experience in a manufacturing or healthcare-related industry is highly preferred.
• Proficiency with Syteline ERP system (or related system) and strong Microsoft Excel skills are essential.
• Proven leadership and team-building capabilities, with a passion for developing direct reports.
• Exceptional negotiation, communication (verbal and written), and interpersonal skills.
• Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Thorough understanding of credit principles, financial statement analysis, and commercial collections best practices.

Nice To Haves

• Experience with specialized collections software is a plus.

Responsibilities

• Development and implementation of credit management & policies
• Establish and approve credit limits, payment terms, and credit hold decisions in adherence to company policy.
• Collaborate with the Sales and Customer Service departments to facilitate credit decisions and resolve related issues proactively.
• Design and execution of collections strategy and operations
• Monitor accounts receivable aging, identify high-risk accounts, and implement targeted collection actions.
• Negotiate complex payment plans and settlements while adhering to company guidelines.
• Preparation and presentation of reporting, analyses and compliance
• Prepare and present regular reports on accounts receivable aging, collections performance, bad debt reserves, and other key metrics to senior management.
• Analyze collection trends, identify root causes of delinquency, and propose continuous improvement initiatives.
• Ensure all credit and collection activities comply with company policies, industry regulations, and legal requirements.
• Lead, mentor and develop the AR team
• Conduct regular one-on-one meetings, performance reviews, and provide ongoing coaching and feedback.
• Distribute workloads effectively, ensuring fair and efficient account assignments among team members.
• Other responsibilities as assigned.

Benefits

• Commensurate salary
• Paid time off
• Paid holidays
• Medical, dental and vision insurance
• Paid parental leave
• 401(k) with company match
• Company-paid Life, AD&D and Long-term disability insurance
• Voluntary programs for: Short-term disability, Supplemental Life, Accidental Injury, Hospital Indemnity & Critical Illness insurance and ID theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree