Manager of Clinical Education

Ivoclar NATown of Amherst, NY
2d$110,000 - $150,000

About The Position

Ivoclar is a global leader in innovative dental solutions, providing cutting edge products to dental professionals worldwide. Our commitment to quality, clinical excellence and education drives our partnerships with practices and professionals. We share one mission: Making People Smile! We are seeking a Manager of Clinical Education to develop, execute and optimize Ivoclar’s clinical education programs that align with our strategic goals.  This role supports the Director of Education and Professional Services in enhancing clinician engagement, strengthening relationships with Key Opinion Leaders (KOLs) and Specialists of Interest (SOIs), and delivering innovative clinical content across multiple formats and channels. The ideal candidate will blend clinical experience with strong communication, project management, and educational development skills.

Requirements

  • BDS/DDS/DMDor equivalent degree.
  • Minimum 3–5 years of experience in professional services, clinical education, or related roles within the dental or medical device industry.
  • Demonstrated leadership and team management experience.
  • Strong knowledge of clinical workflows, continuing education requirements, and accreditation processes.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to travel for events, training, and KOL engagement

Responsibilities

  • Assist the Director of Education and Professional Services in managing departmental activities, initiatives, and cross-functional collaboration.
  • Support and implement strategies to identify, develop, and maintain relationships with KOLs and SOIs to enhance educational reach and support business growth.
  • Collaborate with the Director and Senior Manager to develop and implement strategic educational plans for Ivoclar Academy.
  • Lead the creation and execution of clinical education content across various formats including lectures, hands-on workshops, webinars, professional tips, blogs, and more.
  • Ensure content aligns with business objectives and regulatory requirements, partnering with external consultants and internal teams for formatting, editing, and publication
  • Support KOLs and key customers by delivering product updates and offering clinical guidance through periodic meetings and educational touchpoints.
  • Conduct product demonstrations and lectures at trade shows, internal trainings, and external educational forums.
  • Participate in onboarding and ongoing training of Ivoclar employees, including presentations for internal staff, visitors, and clinical partners.
  • Develop and define clinical workflows to inform and support the design of educational programs and tools.
  • Treat patients in the Ivoclar operatory to produce clinical content and support hands-on
  • Manage the operatory environment and maintain the clinical database of patient cases for educational and research purposes.
  • Lead and support product evaluations and beta testing initiatives in collaboration with the R&D and Marketing teams.
  • Present evaluation data at scientific conferences and provide feedback to internal
  • Assist Clinical Customer Service and Sales teams with clinical consultations, troubleshooting, and education.
  • Collaborate with Marketing to ensure educational initiatives support broader campaigns and product positioning.
  • Conduct material handling evaluations to support quality control within the CRM-CCH
  • Manage and maintain QUMAS documentation in accordance with Ivoclar’s Quality
  • Ensure compliance with all company policies, procedures, and regulatory guidelines
  • Represent Ivoclar at industry trade shows, forums, and professional continuums as an educational and clinical expert.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Ph.D. or professional degree

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