Manager of Backup & Disaster Recovery

Hub International Insurance•Chicago, IL

2d•$140 - $150

About The Position

Reporting to the Senior Director of Cloud and Infrastructure, the Manager of Backup and Disaster Recovery will be a hands-on contributor responsible for overseeing and managing the IT organization’s backup and disaster recovery (DR) technology and processes. This role involves close collaboration with various applications, infrastructure, security, compliance, and support teams to implement and develop backup and DR plans, ensuring the recoverability of services within agreed timeframes and recovery points.

Requirements

Experience as a technical lead on projects and initiatives that included a backup and/or DR component.
4+ years of experience with industry-standard backup and disaster recovery products, such as Cohesity.
4+ years of experience with various infrastructure technologies: Virtualization: Nutanix Cloud: AWS (EC2, EBS, RDS) and Azure in multi-region, multi-account implementations Storage: Nutanix, NetApp cloud and on-premises SAN and NAS devices Systems: Windows, O365, MS SQL, Azure, and on-prem Active Directory Data Center and Cloud networking: Palo Alto Firewalls, AWS VPCs, MPLS, SD-WAN, and other enterprise networking concepts
2 years of experience with ITIL (Change, Problem, and Incident) standards and concepts (preferably in ServiceNow).
1 year of experience reporting on metrics and status of activities.
Knowledge of scripting and automation (PowerShell, VBScript, Python, AWS CloudFormation).

Responsibilities

Implement and manage the technology used for backup and disaster recovery both on-premises and in the cloud.
Assist in the evaluation and implementation of various on-premises and cloud-based backup and disaster recovery solutions for AWS, Azure, and Nutanix.
Identify through change management and/or projects how changes to the IT environment will impact backup and DR plans.
Provide technical guidance to various projects around backup and DR.
Develop a framework for backup and DR to encompass all IT infrastructure and applications, including evaluation criteria, standard blueprints, and the backup and DR lifecycle.
Collaborate with various technical teams to create, document, and test backup/restore and DR processes and procedures, including runbooks for each technology/application.
Work with application hosting vendors to document and audit their DR plans.
Collaborate with Security/Compliance teams to ensure DR and Backup/Recovery activities meet all compliance and audit requirements.
Develop and document RTO, RPO, and SLAs around backup and DR in accordance with all IT and Security/Compliance policies.
Lead tabletop exercises and DR event tests to ensure accuracy and identify areas for improvement.
Compile and report on KPIs and metrics related to backup and DR activities.
Provide thought leadership around backup and DR technology.
Manage multiple assignments and priorities in a fast-paced, maturing IT organization.
Demonstrate leadership behaviors such as teamwork, customer focus, continuous improvement, and innovation.