Manager of Admissions

UHSDover, DE

About The Position

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Requirements

  • Masters in Social Worker or related field or Nursing Degree from an Accredited Nursing Program
  • Minimum of 3 years working in a hospital setting, including assessing and processing patient admissions
  • Minimum of 1 year of supervisory experience, preferably in a clinical setting

Nice To Haves

  • Clinical Licensure (LMSW, LSCW, etc.) preferred

Responsibilities

  • Supervise daily operations of the Assessment and Referral Services (ARC) department, focusing on hiring, training, and professional development of team members.
  • Ensure departmental effectiveness through adequate staffing, smooth admissions processes, and strong internal and external relationships.
  • Act as substitute for the Assessment and Referral Services Director as needed.
  • Identify and implement strategies to enhance the performance of the ARC department and improve patient experience.
  • Manage intake calls and conduct clinical assessments, documenting essential information and maintaining accurate records in electronic systems.
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