Manager, OD & TD

CHAGEE•Irvine, CA

1d•$97,400 - $146,000•Hybrid

About The Position

Elevate your career with CHAGEE as a Manager of Talent & Organizational Development. Through our stores across China, Asia Pacific, and the United States, we serve a staggering 100 million cups of tea monthly. CHAGEE is excited to expand its presence in the US market. This is your chance to be part of an exhilarating journey as we deliver the taste of authentic tea culture to America. The Modern Tea Movement starts with you. At CHAGEE, we're connecting the world through modern tea — making friends, pouring tea, and building careers along the way. Join a team rooted in tradition, fueled by purpose, and scaling a global movement across North America. This role will help build the people infrastructure that will power our North America growth. This is a true builder's role reporting into the Head of Talent, North America — ideal for someone who thrives in early-stage or start-up environments where structure is created, not inherited. You'll be the architect of how we grow, develop, and organize our people, working with agility and ownership across both corporate and field operations. If you're energized by a blank page, comfortable with ambiguity, and skilled at turning vision into practical systems, this role is for you.

Requirements

7–10 years of experience in talent development, organizational development, or L&D — with meaningful time spent in early-stage, start-up, or high-growth environments in the US market.
A proven builder: demonstrated success creating programs and infrastructure from scratch, not just managing inherited systems.
Highly self-managed and comfortable operating without a large team or established playbook.
Strong business acumen with the ability to prioritize pragmatically and move quickly without sacrificing quality.
Solid grounding in adult learning principles, leadership development, and org design — applied practically, not just theoretically.
Excellent communicator and collaborator across all levels, from frontline operators to senior leadership.
Bachelor's degree in a related field

Nice To Haves

Experience in retail, hospitality, Tech Start-up or F&B strongly preferred.
relevant certifications (e.g., Prosci, CPLP, Hogan, Korn Ferry) are a plus but not required.

Responsibilities

Design and stand-up foundational TD/OD frameworks from the ground up — including onboarding, career pathing, frontline capability building, and performance enablement.
Develop and deliver learning programs tailored to a multi-site, fast-scaling retail/F&B environment, spanning leadership development, functional skills, and store operations.
Partner closely with business leaders and HR to identify capability gaps, organizational needs, and succession risks — then build practical solutions to address them.
Lead organization design efforts as the business scales, including role clarity, team structure, and spans of accountability.
Drive change management and communication strategies that support rapid growth, new market entry, and cultural alignment across a geographically distributed team.
Build and manage lean but effective development resources — balancing in-house solutions with smart external partnerships and learning technologies.
Establish simple, meaningful metrics to track program effectiveness and report impact to leadership.
Collaborate with global OD/TD counterparts to localize group-wide frameworks for the North America market.