Manager, New Product Introduction & Test Market Execution, Firehouse Subs, US&C

Restaurant Brands International • Jacksonville, FL

18h • Onsite

About The Position

Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities. RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. The Manager, NPI & Test Markets, plays a key role in driving the successful launch of new food across Firehouse US & Canada. Reporting to the Director of Culinary & Innovation, this highly visible position works closely with cross-functional teams, including Marketing, R&D, Innovation, Supply Chain, Operations, QA, and external vendors, to support strategic test market and marketing initiatives. RBI follows a 5 day, in-office work schedule to support collaboration. Candidates should be comfortable working onsite 5 days per week.

Requirements

• 3-4 years' experience in project management, coordination, data analytics, or marketing; prior experience in QSR, CPG/Retail, or marketing preferred.
• Bachelor’s degree
• Exceptional interpersonal and communication skills, with the ability to influence stakeholders at all levels.
• Advanced proficiency in Microsoft Excel and PowerPoint; experience with SAP ERP, SAP Business Intelligence, SmartSheet, SurveyMonkey, Monday.com, and SQL (Databricks, Snowflake, Sigma Computing) is an asset.

Responsibilities

• Test Market Strategy & Calendar: Develop and maintain a comprehensive test market calendar in collaboration with the Marketing leadership to minimize risk in national innovation and calendar pipelines.
• Analytics & Reporting: Lead the development and execution of test market surveys and analytics. Compile and present actionable results to stakeholders, working with Product Quality, Operations, and Calendar Analytics teams to generate insights that drive improvements.
• Execution & Communication: Prepare timely, informative communications for franchisees, lead owner information calls, and coordinate cross-functional teams to achieve test market milestones. Monitor sales, gather feedback from guests and owners, and address questions or concerns from the owner community.

Benefits

• Benefits at all of our global offices are focused on physical, mental and financial wellness.
• We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees