Manager Network Operations

JetBlue Airways Corporation • New York, NY

3d • Hybrid

About The Position

Lead the design, engineering, and operational readiness of global network platforms (WAN/LAN, data center fabrics, SD-WAN, routing, switching, wireless), Cloud Networking (Azure and AWS), NetDevOps, and network security engineering. This role ensures resilient connectivity for corporate, operational, and customer-facing systems while driving automation, observability, and secure network transformations.

Requirements

• Bachelor’s Degree in a Networking, Computer Science, Engineering, or equivalent; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
• Five (5) years of networking experience.
• Deep technical knowledge of routing (BGP, OSPF), switching, WAN technologies, SD-WAN platforms, network security appliances, and wireless standards.
• Proven experience implementing NetDevOps and automating network operations.
• Available for occasional overnight travel (10%).
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required, this position is not eligible for visa sponsorship.

Nice To Haves

• Six (6) years of networking experience.
• Certifications: CCNP/CCIE or equivalent; experience with cloud networking & WAN optimization.
• Experience leading technical transformations
• Network Security knowledge, including but not limited to Cisco ICE and Palo Alto Firewalls
• Experience with voice networking (SIP, SBC, PSTN interconnect) a plus.

Responsibilities

• Own network architecture and delivery across campus, data center, and wide-area networks; manage BGP/MPLS, routing, switching, SD-WAN, EVPN, VXLAN fabrics.
• Lead cloud networking strategy across and between multiple public clouds and multiple on-prem environments such as airports, data centers and support centers.
• Lead NetDevOps: automate network provisioning, intent-based networking, apply IaC to network configs (Ansible/Netmiko/Nornir), and CI for network changes.
• Operate network security engineering: NAC, firewalls, DDoS mitigation, SBCs for voice interconnects in partnership with Security Architecture.
• Oversee wireless engineering (design, capacity, authentication), Wi-Fi standards, and location services (BLE, RTLS where applicable).
• Manage Principal Network Architect and reliability engineering manager to ensure fault-tolerant designs and measurable SLAs.
• Partner with Cloud Platform and Platform Engineering for cloud networking (Transit Gateway, VPC networking, cloud-native LB) and multicloud connectivity.
• Implement network telemetry and observability (streaming telemetry, sFlow, SNMP → Prometheus/ELK), and integrate with incident detection/auto-remediation.
• Ensure vendor relationships and contracts (service providers, backbone, SD-WAN vendors) follow SLAs and TCO targets.
• Lead continuous improvement through capacity planning, performance tuning, and architecture roadmaps.
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
• Other duties as assigned.

Benefits

• Base pay is one component of JetBlue’s total compensation package, which may also include performance bonuses, restricted stock units, as well as access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees