Manager, Network Management - Cigna Healthcare - Hybird (VA, MD)

Cigna Healthcare • McLean, VA

23h • Hybrid

About The Position

Join Cigna Healthcare, a division of The Cigna Group, and help shape our provider network. As a Network Contracting Manager, you will report to the AVP, Provider Network Management. In this individual contributor role, you will support the strategic direction of the provider network while managing day‑to-day contracting and network management activities.

Requirements

• 3+ years of healthcare provider contracting and negotiation experience involving complex physician groups and ancillary providers
• Experience in managed care, healthcare, or health insurance, including commercial contracting
• Proven leadership experience, including mentoring and guiding others
• Strong provider relationship management skills, with demonstrated success building long‑term partnerships
• Knowledge of complex reimbursement methodologies, including incentive‑based models (strongly preferred)
• Deep understanding of hospital, managed care, and provider business models, with the ability to influence sales and provider audiences
• Strong presentation and communication skills, including the ability to build internal relationships in a fast‑paced, matrixed organization
• Customer‑centric approach with strong interpersonal skills and comfort navigating change
• Strong problem‑solving, decision‑making, negotiation, contract interpretation, and financial analysis skills
• Proficiency in Microsoft Office
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

• Bachelor’s degree in a related field (relevant industry experience may be substituted)
• MBA or MHA preferred

Responsibilities

• Manage complex fee‑for‑service and value‑based contracting and negotiations with large physician groups, ancillary providers, and hospital systems.
• Lead key market contracting strategy projects, with responsibility for managing direct reports as assigned.
• Build and maintain strong provider relationships to support network growth and value‑based business opportunities.
• Partner closely with matrix teams (e.g., Claims, Medical Management, Credentialing) to ensure aligned execution.
• Develop strategic network positions, identify value‑oriented and risk‑based opportunities, and contribute to alternative network initiatives and analytics.
• Meet unit cost targets while maintaining an adequate and competitive provider network.
• Design and manage initiatives to improve medical cost and quality, providing consultative guidance informed by clinical informatics.
• Prepare, review, and project the financial impact of large or complex provider contracts and alternative contract terms.
• Create, implement, and ensure operational accuracy of healthcare provider (HCP) agreements through effective cross‑functional collaboration.
• Lead the resolution of escalated provider issues and manage key provider relationships, demonstrating deep knowledge of the local market landscape, including contract loading and maintenance.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager