Manager - Network Connectivity Product Operations

Mastercard-posted 7 months ago

$119,000 - $190,000/Yr

Full-time • Mid Level

O'Fallon, MO

Credit Intermediation and Related Activities

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The Manager, Network Connectivity Product Operations - Product Strategy & Commercialization at Mastercard is responsible for driving the strategy, execution, and commercialization of network connectivity products and solutions. This role focuses on managing and defining governance and management of customer escalations specific to our Network Connectivity. The ideal candidate will have a strong background in payments, business development, and product management, with a proven track record of executing complex programs and commercializing technology solutions within the financial services or payments industry.

Lead the development and execution of product strategy and roadmap for network connectivity solutions, ensuring alignment with Mastercard's global and regional business objectives.
Drive the commercialization of new and existing network products, managing GTM activities, and supporting the adoption and scaling of offerings in key markets.
Build and manage partnerships with strategic industry enablers, processors, acquirers, and other key stakeholders to expand the network ecosystem.
Drive and deliver efforts centered around tools and dashboards to help with day to day management of connectivity issues as they arise.
Oversee program management for network product initiatives, ensuring successful integration, implementation, and ongoing support for customers and partners.
Collaborate cross-functionally with product, engineering, sales, marketing, legal, compliance, and operations teams to deliver product enhancements and support GTM plans.
Track, document, and report on commercialization initiatives, portfolio performance, and key performance indicators (KPIs) to identify growth opportunities and optimize strategies.
Serve as a subject matter expert (SME) on network connectivity, providing training, guidance, and support to internal and external stakeholders.
Ensure compliance with Mastercard's security, regulatory, and operational standards in all product and commercialization activities.

3-5 years of experience in product management, product commercialization, or business development within the payments, financial services, or technology sectors.
Deep understanding of payment networks, acquiring and processing ecosystems, and current payment trends (including instant payments, cross-border, and new messaging protocols).
Proven track record of driving product strategy, managing product lifecycles, and executing successful GTM/commercialization initiatives.
Strong analytical skills with the ability to interpret market data, develop business cases, and drive data-driven decisions.
Excellent relationship management, communication, and stakeholder engagement skills, with experience working across global, cross-functional teams.
Experience with agile development methodologies and product management tools is preferred.
Knowledge of regulatory and compliance requirements in the payments industry is a plus.
Bachelor's degree required; advanced degree preferred.

Experience with agile development methodologies and product management tools.
Knowledge of regulatory and compliance requirements in the payments industry.

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
Flexible spending account and health savings account
Paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave)
10 annual paid sick days
10 or more annual paid vacation days based on level
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
Deferred compensation for eligible roles
Fitness reimbursement or on-site fitness facilities
Eligibility for tuition reimbursement
Gender-inclusive benefits

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