Manager, Network and A/V

Justworks•New York, NY

29d•Hybrid

About The Position

At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. You are an experienced network engineering leader with a strong track record designing, operating, and scaling secure, high-availability network environments across multiple offices. You understand the importance of safeguarding internal and external endpoints, maintaining strong network hygiene, and enabling reliable, intuitive A/V experiences for hybrid teams. You are skilled at proactively identifying, diagnosing, and resolving complex network and security issues. You thrive in a fast-paced, entrepreneurial environment and excel at leading high-performing teams, driving operational excellence, and partnering cross-functionally to deliver seamless connectivity and collaboration experiences. As the Manager of Network and A/V, you will oversee the company's network infrastructure operations-including on-site networks, all A/V systems across conference rooms and collaboration spaces, and support enterprise network security tooling.

Requirements

5+ years of experience in network engineering or a related field, with experience managing or leading technical teams.
Strong hands-on experience with enterprise networking technologies (Meraki, Cisco Nexus, Palo Alto, F5 LTM).
Experience with modern network security and access technologies such as Cloudflare, Zscaler, and AWS security/networking tools.
Expertise in firewalling, intrusion prevention, proxy services, VPN, and remote access solutions.
Experience managing and supporting enterprise A/V ecosystems-including Neat, Zoom Rooms, and similar conference room platforms.
Strong understanding of network and telecommunications architecture, topologies, and protocols.
Solid understanding of the OSI and TCP/IP models.
Ability to design efficient, scalable, and secure network systems using available resources wisely.

Nice To Haves

Professional network certifications (CCNA, CCNP, CCIE, Cloud) are a plus.

Responsibilities

Lead, mentor, and grow a team of network and A/V engineers, ensuring clarity, accountability, high performance, and continuous development.
Own the design, implementation, support, and lifecycle management of network and communications infrastructure across all Justworks locations.
Oversee and evolve all A/V technology and conference room systems (e.g., Neat, Zoom Rooms, and other modern A/V collaboration platforms), ensuring highly reliable and intuitive user experiences.
Serve as a trusted resource to InfraOps teams on network-related design considerations impacting AWS and other cloud environments (without direct operational ownership).
Optimize Zero Trust-based access and security models, including identity-driven access, traffic inspection, micro-segmentation, and posture-aware connectivity.
Manage and support network security platforms-including Cloudflare, Zscaler, AWS networking/security tools, firewalls, intrusion prevention technologies, proxy services, and remote access systems.
Use software and hardware diagnostic tools to identify, troubleshoot, and remediate complex issues affecting network or A/V performance.
Drive operational excellence through automation, change control, documentation, and continuous improvement initiatives.
Evaluate and recommend emerging technologies that enhance network reliability, performance, and security.
Participate in vendor management, contract review, and technology selection to support long-term network and A/V strategy.