Samaritan's Purse-posted about 2 months ago
Full-time • Manager
Onsite • North Wilkesboro, NC
Social Assistance

Samaritan's Purse is seeking a Manager, NAM Operations Center to join our team in North Wilkesboro, NC. You can be a part of a highly professional North American Ministries team. In this role, you will support the strategic growth of the North American Ministries (NAM) team by standing up and then operating the NAM Operations Center on a daily basis. Functions of the NAM Operations Center include planning, tracking of current operations and serving as a clearinghouse for all reporting. You will coordinate and build relationships with multiple teams and stakeholders across the ministry to ensure the effective and efficient accomplishment of all missions. Additionally, you will ensure the documentation and implementation of best practices and lessons learned, resulting in process improvements for responses. Come and use your gifts daily to advance the Gospel!

  • Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
  • Hire and manage NAM Operations Center Specialists. Train NAM Operations Center Specialists with the skills, knowledge, and abilities to perform both steady state roles as well as roles in disaster response scenarios.
  • Oversee the development, organization, coordination, and facilitation of the standardization of steady state and disaster response operations and trainings to ensure quality and alignment with organizational strategic objectives.
  • Implement and oversee the daily operations of the NAM Operations Center which includes the functions of planning, tracking of current operations and serving as a clearinghouse for all reporting.
  • Build the NAM Operations Center in coordination with other Samaritans Purse stakeholders including Facilities, IT, Security and others.
  • Coordinate with multiple teams and stakeholders across the ministry to ensure effective collaboration on all operations and processes.
  • Advance organizational capacity; develop capability to run three high-quality domestic disaster responses and develop robust disaster monitoring capabilities.
  • Oversee the implementation of systems to document best practices, garner lessons learned, and instill a learning-focused culture into NAM operations.
  • All other duties as assigned
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