Manager, Mortgage Underwriting

Washington State Employees Credit Union•Olympia, WA

1d•Hybrid

About The Position

As a Mortgage Underwriting Manager, you’ll have the opportunity to lead a team that delivers high-quality lending decisions and a consistently member-centric experience each and every day. This role oversees the residential underwriting team, ensuring loan quality, timely credit decisions, and strong collaboration across the mortgage process. You’ll partner closely with Loan Officers, Processors, Closers, Servicing, and other lending leaders to support an efficient flow of business and help more members achieve their homeownership goals. From guiding underwriting policies and credit parameters to monitoring performance and ensuring compliance, your leadership will directly impact both team success and member experience. If leadership, service, and growth resonate with you, come join our team! Dedication to member experience, developing others, and building strong relationships will be key to your success at WSECU—we are “all in” for our members and employees.

Requirements

Associate’s Degree or higher; (relevant work experience in lieu of a college degree may be considered)
Six (6) or more years of supervisory or management experience in mortgage lending
Ten (10) or more years of related mortgage experience
Extensive knowledge of FHA, VA, HUD184, FNMA and/or FHLMC guidelines, credit, title, appraisals, insurances and mortgage workflows)
FHA Direct Endorsement designation and VA SAR designation required.
Knowledge of business loan products
Proficiency with running, reading and interpreting AUS results including DU/LP and TOTAL Scorecard as well as underwriting portfolio products
Working knowledge of TILA-RESPA, HMDA, MDIA and Appraisal Independence Requirements (AIR).
Residential mortgage lending experience or knowledge

Nice To Haves

Customer service and effective coaching certifications

Responsibilities

Leading and overseeing the Mortgage Underwriting team, ensuring quality, accuracy, service performance, and effective workload management to meet SLAs
Underwriting first and second lien Conventional, Jumbo, FHA/VA/USDA, portfolio, saleable, and Affordable Housing loans, performing comprehensive credit, income, asset, and collateral analyses
Validating loan file completeness, confirming AUS findings, reviewing appraisals, and ensuring all eligibility, guideline, and closing conditions are met
Enforcing compliance with WSECU credit policy, portfolio standards, investor guidelines, and regulatory requirements, while responding to QC findings, audits, and investor stipulations
Applying specialized requirements including appraisal standards (USPAP), fraud detection practices, and flood regulations and insurance coverage
Issuing clear credit decisions, providing rationale, and recommending alternative loan structures for complex scenarios
Partnering with Mortgage Loan Officers (MLOs), Processors, Closers, Post Closing, and Servicing to resolve issues and support loan structuring and pipeline flow
Maintaining current knowledge of secondary market and regulatory requirements (FNMA, FHLMC, HUD, VA, USDA, HMDA, CFPB, BSA/OFAC) and communicating updates to the team
Developing, coaching, and evaluating team members; setting expectations, driving accountability, and fostering engagement and team cohesion

Benefits

Medical, Dental, Vision, and Life Insurance with Premiums paid by WSECU
Full-Time Regular employees accrue general leave and sick leave, on a monthly basis
Part-Time employees accrue general leave, on a monthly basis
11 Paid Holidays
Employer paid Long Term Disability & Long-Term Care plan for Full-Time employees
Employer paid Long Term Care plan for Part-Time employees
401(K) with 8.5% Contribution by WSECU to begin 1st quarter after 1 year of service
Paid Volunteer Leave
Tuition Assistance
Employee Assistance Program & Employee Discounts