About The Position

The Manager, Mission Critical HVAC / Mechanical Services Technician is responsible for maintaining, troubleshooting, and servicing mechanical and HVAC systems that directly support data center uptime and reliability. Unlike traditional comfort-cooling roles, this position operates in high-availability environments where procedural compliance, redundancy awareness, and precision execution are mandatory. Technicians perform scheduled preventive maintenance (PM), corrective maintenance (CM), and emergency response activities on mission-critical cooling based on SLAs of 2-8 hours and mechanical systems while adhering to strict Method of Procedure (MOP), safety, and change-management standards.

Requirements

  • High school diploma or equivalent; technical/vocational training preferred
  • EPA Section 608 Certification (Universal or applicable type)
  • Ability to read:
  • P&IDs
  • Mechanical schedules
  • OEM documentation
  • MOPs and SOPs
  • Valid driver’s license
  • Ability to work in live critical environments

Nice To Haves

  • CRAH / CRAC experience
  • Chilled water plant exposure
  • BAS/BMS familiarity
  • OEM certifications
  • OSHA 10 / 30
  • Experience in data centers, hospitals, or industrial facilities

Responsibilities

  • Perform preventive and corrective maintenance on data center mechanical systems, including but not limited to:
  • CRAH / CRAC units
  • Chilled water systems
  • Pumps, valves, strainers, and heat exchangers
  • Cooling towers, adiabatic systems, and fluid loops
  • DX, split, and supplemental cooling systems
  • Execute work through our field management system using approved MOPs, SOPs, and change-management processes.
  • Maintain system redundancy and awareness of upstream/downstream impacts.
  • Respond to alarms, degraded performance, and emergency service calls per SLA.
  • Document all work, readings, inspections, and system conditions accurately.
  • Follow strict safety protocols (LOTO, PPE, site rules, confined space, etc.).
  • Participate in on-call rotations and scheduled maintenance windows.
  • Complete required overall company and data center specific training via Upchurch University LMS DC|MC program.

Benefits

  • Competitive salary based on experience.
  • Health, dental, and vision insurance.
  • Paid time off and holiday pay.
  • Opportunities for professional development and certification assistance.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

11-50 employees

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