Manager, Membership & Engagement, Women Leading Travel

Skift

118d

About The Position

Skift is growing and we want you to grow with us. Following our recent acquisition of Women Leading Travel, the premier executive community for women across travel and hospitality, we are expanding its reach and impact on a global scale. We’re seeking a proactive, relationship-driven Membership Manager to oversee the full member journey from recruitment and onboarding to engagement and renewals. This role is central to shaping the future of Women Leading Travel as it scales under Skift’s umbrella. This is a rare opportunity to join a fast-growing, mission-driven brand backed by one of the most respected names in travel media. Together, we’re building on Women Leading Travel’s powerful foundation to expand its global influence, empower women leaders, and foster meaningful connections across the industry. If you’re inspired by the idea of growing a premier leadership community, building global networks, and helping take a high-profile platform to its next chapter, this is your moment.

Requirements

• 3–5 years of experience in membership, community management, or client success ideally in media, associations, or events.
• Proven track record driving renewals, managing recruitment, and growing membership programs.
• Strong organizational skills with the ability to manage multiple outreach cycles and events simultaneously.
• Experience with CRM systems, membership platforms, and data analysis.
• A self-starter mindset who thrives in a collaborative, asynchronous remote environment.

Responsibilities

• Grow and sustain a thriving membership community.
• Cultivate strong relationships with members, partners, and advisory boards while providing insights and data to guide strategy and decision-making.
• Oversee the full membership lifecycle: application review, approval, onboarding, engagement, retention, and renewals.
• Track and analyze membership data and budgets to identify trends and measure progress toward goals.
• Lead recruitment campaigns, including outreach to former members and follow-ups from events and referrals.
• Manage the Member Ambassador Program and member meetups, including city selection, logistics, venues, signage, and collateral.
• Write monthly member letters and corporate partner updates.
• Oversee Advisory Board communications, annual contracts, and backend operations.
• Partner with Events, Marketing, Sales, and Brand teams to ensure alignment and impact.

Benefits

• Hands-on leadership of high-visibility programs and a collaborative, global culture with real opportunities for professional growth.
• The chance to help shape the next chapter of Women Leading Travel, now backed by Skift.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees