Manager, Media Operations

Starz • Santa Monica, CA

4d • $85,000 - $95,000

About The Position

The Manager, Media Operations is a critical operational leader responsible for managing complex media workflows across Originals, Affiliate, and Brand marketing efforts. This role ensures the accurate, timely trafficking and delivery of creative assets across all paid media channels while acting as the primary point of coordination between internal teams and STARZ’s media agency of record. The ideal candidate brings strong operational discipline, cross-channel media knowledge, creative judgment grounded in performance data, and the ability to manage multiple campaigns simultaneously in a fast-paced entertainment marketing environment.

Requirements

• Ability to identify, troubleshoot, and resolve issues in a timely and effective manner.
• Strong problem-solving and decision-making skills, with sound judgment and initiative.
• Ability to communicate clearly and persuasively in both positive and challenging situations.
• Comfort communicating change, making decisions, and setting goals in a dynamic environment.
• Ability to prioritize workload, manage multiple projects, and adapt quickly in a fast-paced business.
• Strong numeric aptitude and analytical mindset, with the ability to interpret performance data and apply learnings.
• Excellent written and verbal communication skills, including presentation skills.
• Demonstrated integrity, strong work ethic, professionalism, and good business acumen.
• Team-oriented, collaborative, and naturally competitive.
• Willingness to work evenings or weekends during peak launch periods when required.
• Proficient in Microsoft Office, including Excel (formulas, links, charts, graphs), PowerPoint, and Word.
• Strong understanding of media workflows, specifications, and operational processes.
• Ability to apply organizational policies and procedures to routine and non-routine situations.
• Ability to interpret instructions in written, oral, diagram, or schedule form.
• Ability to perform business math accurately (addition, subtraction, multiplication, division using whole numbers, fractions, and decimals).
• Ability to prepare routine reports and correspondence and present information clearly to groups.
• Bachelor’s degree in Communications, Marketing, or a related field; or equivalent combination of education and experience.
• Minimum 2+ years of experience in media operations, media planning/buying, or trafficking (agency and/or client-side).
• Advanced working knowledge of Excel required.

Nice To Haves

• Preferred experience across: broadcast and cable television; radio/audio; digital and online media; out-of-home; and national and local print
• Experience within the cable, streaming, or entertainment industry strongly preferred.

Responsibilities

• Traffic creative assets and distribute accurate media instructions to appropriate internal teams, external partners, and platforms to ensure all campaigns launch flawlessly and on schedule.
• Manage communication and asset workflows across multiple concurrent campaigns for Originals, Affiliate, and Brand initiatives.
• Act as the primary point of contact between STARZ, the media agency of record, and internal Creative Services regarding asset requirements, timelines, and deliverables.
• Work closely with external media buying agencies to ensure media buys are executed efficiently and as intended.
• Establish and maintain strong working relationships with media sales teams and ad operations representatives across partners and platforms.
• Manage tune-in versioning across campaigns to support premiere windows, in-flight changes, and optimization needs.
• Create, maintain, and evolve media specification documentation across all channels including TV, Digital, OOH, Print, and Audio.
• Apply expertise in video ad specifications (dimensions, file sizes, rich media capabilities, tagging limitations) and TV clearance/traffic processes.
• Partner closely with Creative Services to ensure media placements and creative assets are strategically and synergistically aligned.
• Provide creative recommendations and asset-mix guidance to internal teams informed by historic performance data and media learnings.
• Support creative allocation decisions across platforms and campaign phases (launch, sustain, finale).
• Participate in campaign reporting meetings with agency and internal stakeholders, contributing to creative performance discussions and allocation recommendations.
• Support delivery monitoring, flagging pacing, creative, or trafficking issues, and escalating resolutions as needed.
• Collaborate cross-functionally with Media Strategy, Originals Marketing, Brand, Digital Insights & Analytics, Finance, and Creative teams.

Benefits

• Full Coverage – Medical, Vision, and Dental
• Annual discretionary bonus and merit increase
• Work/Life Balance – generous sick days, vacation days, holidays, and wellness days
• 401(k) company matching
• Tuition Reimbursement (up to graduate degree)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees