About The Position
In this role, you'll lead a team of category merchants, influence your team's roadmap, and help drive innovation and execution in our categories. You'll collaborate cross-functionally to execute category strategies, develop talent, and ensure operational excellence through data-rich decision making and customer-centric execution. Key job responsibilities Whole Foods Market is seeking a dynamic leader to lead our Meat & Seafood category merchant team in Austin, TX. Are you a data-driven leader with a passion for building high-performing teams? Join our team as and drive team development, operational excellence, and business results. In this role, you'll lead a team of category merchants, influence your team's roadmap, and help drive innovation and execution in our categories. You'll collaborate cross-functionally to execute category strategies, develop talent, and ensure operational excellence through data-rich decision making and customer-centric execution.
Requirements
- Bachelor's degree, or 4+ years of management experience
Nice To Haves
- Experience managing teams in retail, merchandising, or category management environments
- Track record of developing talent and managing both high and low performers through performance management
- Experience defining metrics and measuring team performance
- Background presenting to senior leadership and influencing cross-functional stakeholders
Responsibilities
- Take ownership of team delivery and operational performance
- Establish the right team structure to respond to customer needs and business goals while meeting SLAs and delivering high-quality results
- Lead and develop a team of category merchants, providing tactical management while building strategic leadership capabilities
- Lead your team to deliver results, manage difficult problems, and mitigate risks before they become roadblocks
- Make trade-offs between time, quality, and resources to meet business objectives
- Facilitate career growth conversations, provide constructive feedback, and align individual goals with organizational objectives
- Create customized onboarding plans for new team members
- Attract, hire, and retain a team of high performing merchants.
- Dive into details, ask the right questions, and drive the right customer outcomes
- Maintain solid understanding of design approaches, technologies, products, and processes utilized by your team
- Work closely with stakeholders across diverse functions to ensure smooth execution of team goals
- Communicate clearly and concisely in verbal and written formats
- Identify and optimize workflows and best practices for operational excellence
- Prioritize root cause resolution and process improvements
- Create an inclusive team environment where every employee feels valued, trusted, connected, and informed
- Evaluate employee performance against expectations and navigate challenging conversations with empathy and professionalism
- Present decisions to senior leaders
- Foster shared understanding to meet business needs and reach consensus on approach
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
