Manager, McOpCo Operations - Iowa

McDonald's Corporation•Scottsdale, AZ

69d

About The Position

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Requirements

Restaurant Operations Expertise: Demonstrate success in leading and optimizing restaurant operations to drive performance and guest satisfaction.
Strategic Leadership & Talent Development: Visionary leader committed to developing high-performing teams and fostering a culture of growth and accountability.
Collaborative Partner: Builds strong, trust-based relationships with cross-functional stakeholders to align on goals and deliver results.
Adaptability in Fast-Changing Environments: Thrives in dynamic settings, effectively managing ambiguity, shifting priorities, and evolving schedules.
Strong Problem-Solving & Organizational Skills: Proactive in identifying challenges, implementing solutions, and managing time and resources efficiently.
Exceptional Communication Skills: Clear, confident communicator with excellent interpersonal, written, and verbal abilities.
Self-Starter with a Growth Mindset: Takes initiative with a positive attitude and a continuous drive to learn and improve.
Accountability & Ownership: Holds self and others responsible for delivering high-quality outcomes, maintaining integrity, and meeting commitments.

Responsibilities

Implements and executes the McOpCo and US Strategic Plan in the IOWA BUSINESS CENTER to deliver the short- and long-term sales and profit results of each restaurant – through talent development and improved restaurant operations.
Provides leadership, coaching and strategic direction to their local McOpCo team to deliver outstanding Quality/Service/Cleanliness (QSC) and customer experience.
Consistently upholds McDonald’s values and demonstrates strong leadership behaviors to build positive business relationships with key customers including the McOpCo Operations Officer, McOpCo Operations Consultants, Restaurant Teams, local Operators, and Customers.
This job will work directly with McDonald’s company-owned restaurants also known as “McOpCo”.
Collaborates with the McOpCo Ops Officer and Consultants to develop the annual business plan for the Business Center.
Uses all information resources available (e.g., PACE, VOICE, 800-number, Bottom Line commitment, QCR, Operations Report, P&L) to identify opportunities and threats to delivering business results and adjust plan tactics accordingly.
Accountable for creating a positive work environment to optimize business results (increased customer counts, increased sales, increased profits, and outstanding QSC).
Verifies that all McDonald's standard practices and procedures are met (e.g., cash, security, food safety, pricing).
Administers the G&A and Capital Expenses for the Business Center.
Leverages all available resources (e.g., Training, HR, Accounting, Finance, Business Insights, Marketing, Risk Managent, Security, Deployment, Technology and Development) to achieve business plan results.