Manager-Master Data Management

Genpact LTD•New York, NY

34d

About The Position

Ready to build the future with AI? At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment. Genpact (NYSE: G) is anâ¯advanced technology services and solutions company that deliversâ¯lastingâ¯value for leading enterprisesâ¯globally.â¯Through ourâ¯deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.â¯Powered by curiosity, courage, and innovation,â¯our teamsâ¯implementâ¯data, technology, and AIâ¯toâ¯create tomorrow, today.â¯Get to know us atâ¯genpact.comâ¯and onâ¯LinkedIn,â¯X,â¯YouTube, andâ¯Facebook. Inviting applications for the role of Manager, Master Data Management! In this role, the candidate will be responsible for all the activities related to MDM domain.

Requirements

Graduate or equivalent, MBA (finance full time - with only good institute)
Domain knowledge - Master Data Management, Consent and Preference Management
Excellent MS Office Skills.
Strong analytical, problem-solving skills, and technical aptitude.
Expert verbal and written communication skills
High degree of energy & execution and client connect experience is a "Must"
Ability to work in a global environment
Proven work experience as a team leader or supervisor
Good analytical and problem-solving skills
Good accounting concepts
Good interpersonal skills

Nice To Haves

Knowledge on Datavant is good to have
SAP ERP experience on MM and SD Module added advantage

Responsibilities

Maintain constant engagement with customer. Collaborate closely with onsite and offshore project teams, delivery lead for projects.
Advise on best practices and improvements on delivery and quality
Manage active communications with customers and project leads for delivery, and program prioritization
Leverage strong Pharma domain knowledge to support data governance, compliance, and regulatory reporting requirements.
Facilitate client meetings and discussions, using strong communication skills to articulate project progress, manage expectations, and translate technical details into business terms.
Manage and maintain Master Data Management (MDM) systems, ensuring accuracy and consistency of critical pharmaceutical data.
Manage and maintain Consent and Preference Management (CPM) systems, ensuring accuracy and consistency of critical pharmaceutical data.
Collaborate with cross-functional teams to ensure data integration and alignment across all downstream systems.
Execute and manage the day-to-day activities for master data domains
Daily review of process KPI and reporting
Escalation management
Mentor and Coach, the team members on the process
Perform Process Controls & documentation, Quality Check. etc.
SOP documentation during OJT/KT and during BAU, capturing all the rules and exceptions in the process. This is an ongoing activity that demands good analytical and writing skills
Collaborate with data stewards for designing and implementing policies, standards, and procedures for all Data Master hierarchies and categories
Work cohesively with remote teams
Ready to stretch during project deliveries.
Manage client expectations.
Determine all tasks to be completed and maintain key report outs to internal as well client-side stake holders