Manager, Marketing Central Hotel Services, Ramp (Remote Opportunity)

Hyatt • Chicago, IL

86d • $95,500 - $108,000 • Remote

About The Position

Hyatt seeks an enthusiastic Manager, Marketing Central Hotel Services, Ramp to join the Central Hotel Services Ramp Strategy team. In this role, you will be collaborating closely with the broader commercial services team, including Revenue and Sales, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You'll be part of a team that is passionate about diversity, equity, and inclusion, and is committed to nurturing curiosity and new skills. This role is responsible for executing pre-opening marketing strategies for a portfolio of new and transitioning hotels. This role plays a critical part in shaping a property's brand positioning, driving pre-opening awareness, and supporting successful market entry in alignment with the commercial ramp strategy. The primary role of the Manager, Marketing Central Hotel Services, Ramp is to help drive Hyatt's Commercial Services strategy by implementing marketing solutions with an emphasis on the digital ecosystem that drives hotel topline revenue and business aligned with the hotel's segmentation.

Requirements

• 3-5 years of marketing experience, ideally in hospitality, travel, or consumer brand.
• Experience managing multi-property or regional campaigns preferred.
• Strong understanding of digital marketing, brand strategy, and market segmentation.
• Data-driven with experience in marketing analytics platforms and performance storytelling.
• Excellent project management, communication, and stakeholder engagement skills.
• Proven ability to work in a fast-paced, decentralized, global environment.
• Bachelor's degree in marketing, Communications, Business, or a related field required.

Nice To Haves

• Hotel/hospitality industry experience.
• Outstanding project management, time management, and problem-solving skills.
• Experience working in a team-oriented, collaborative environment.
• Highly self-motivated and directed with the ability to effectively prioritize and execute tasks while under pressure.

Responsibilities

• Manage a rolling portfolio of 8-10 hotel openings at any given time.
• Maintain project plans, trackers, and status reports to ensure timely execution across functions.
• Maintain marketing budget and forecasts within the approved budget.
• Work with the agency to develop a digital media plan recommendation and implement plan.
• Provide recommended strategies and tactics that align with hotels' segmentation and brand positioning within the market.
• Activate paid, owned, and earned media tactics to drive awareness and bookings pre- and post-opening.
• Oversee creative development, content production, and asset readiness for opening.
• Provide recommended campaign optimizations based on data.
• Provide accurate and timely campaign reporting to hotel teams, commercial leads, and ownership groups.
• Translate performance metrics into actionable insights that drive campaign optimization and strategic pivots.
• Identify key learnings from each opening to inform future go-to-market planning.
• Ability to travel up to 15%.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally.
• Flexible work schedule.
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption.
• Paid Time Off, Medical, Dental, Vision, 401K with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Accommodation
• Education Level: Bachelor's degree